Just Eat

Recent Compliments :)

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Recent Complaints :(

  • I ordered a take away from a chinese in liverpool during my birthday weekend. The food was undercooked to the point of almost being raw, and over salted. Complained to the restaurant initially who wer...
  • R i ordered food from a place called “fortune house” and the food never came

Just Eat Customers

Most talked about by Just Eat customers

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How this makes Just Eat customers feel

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33% Financial Loss
Feelings:

Disgusted

Frustrated

Disappointed

Anti Climax

Annoyed

Furious

17% Quality of product
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Furious

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17% Delivery
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Frustrated

Disappointed

Anti Climax

17% Fraud
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Frustrated

Disappointed

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17% Rudeness
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Annoyed

Furious

Disgusted

Restaurants Customers

Most talked about by Restaurants customers

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How this makes Restaurants customers feel

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18% Customer Service
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Furious

Annoyed

Disappointed

Anxious

Let down

Frustrated

Sad

Anti Climax

14% Quality of product
Feelings:

Furious

Annoyed

Anxious

Disgusted

Disappointed

Scared

Anti Climax

Let down

14% Financial Loss
Feelings:

Disappointed

Annoyed

Furious

Frustrated

Anti Climax

Disgusted

9% Fraud
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Disappointed

Furious

Annoyed

Frustrated

Anti Climax

9% Inconvenienced
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5% Rudeness
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Annoyed

Furious

Disgusted

5% Delivery
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Frustrated

Disappointed

Anti Climax

5% Delivery
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Happy

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5% Communication
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5% Expectations Exceeded
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Satisfied

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5% Delay
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Sad

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5% Other
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Scared

Let down

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5% Communication
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Disappointed

Anti Climax

Furious

Most complained about Restaurants companies

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  1. Just Eat
  2. Deliveroo
  3. KFC
  4. Cafe Rouge

Most complimented Restaurants companies

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  1. Nandos

C Parker - Status: Approved

What happened

I ordered a take away from a chinese in liverpool during my birthday weekend. The food was undercooked to the point of almost being raw, and over salted. Complained to the restaurant initially who were rude and hung up multiple times, took this to just eat as this is who it had been ordered through,...

What I wish had happened

For the takeaway to have apologised and either sent fresh food or offered a refund. For just eat to have contacted the takeaway at least to resolve or offered a refund. I emailed just eat three times after to chase this up abd they ignored every email

R

rileigh - Status: Approved

What happened

i ordered food from a place called “fortune house” and the food never came

What I wish had happened

for my food to come

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