Just Eat

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  • I ordered a take away from a chinese in liverpool during my birthday weekend. The food was undercooked to the point of almost being raw, and over salted. Complained to the restaurant initially who wer...
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  • R i ordered food from a place called “fortune house” and the food never came
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  • I ordered Mac Donald’s breakfast for my grandson and myself this morning at 10:17, paid received reference number 1039083784 saying your order will arrive at 10:50, only to get a voicemail saying Ma...
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Just Eat Customers

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28% Financial Loss
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28% Delivery
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11% Quality of product
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11% Fraud
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Anti Climax

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11% Customer Service
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Unhappy

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Miffed

Furious

6% Rudeness
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Furious

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6% Inconvenienced
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Furious

Restaurants Customers

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18% Customer Service
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Unhappy

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Unsatisfied

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18% Financial Loss
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Unhappy

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Displeased

Anti Climax

Insecure

Disheartened

Put out

Unsatisfied

15% Quality of product
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Furious

Displeased

Disgusted

Anti Climax

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Disheartened

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11% Fraud
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Unsatisfied

Anti Climax

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Put out

Unhappy

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8% Delivery
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Disappointed

Anti Climax

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Disgusted

Unhappy

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7% Rudeness
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7% Inconvenienced
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Let down

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4% Embarrassment
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3% Communication
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3% Delay
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1% Delivery
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Happy

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1% Communication
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Happy

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1% Expectations Exceeded
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1% Other
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1% Returns
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Most positive experiences about Restaurants companies

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  1. Just Eat
  2. NCF Living
  3. McDonalds
  4. Deliveroo

Least positive experiences about Restaurants companies

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  1. Nandos
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F

f pruvost - Status: Approved

Submit your own

What happened

Ordered some food and never been delivered. Asked for a refund and they started an investigation. One week later they refused to refund me saying that the order was in fact delivered which was not true. I have now reached a dead end.

What I wish had happened

They should have refunded me my order instead of calling me a liar.

Read more
C

C Stephens - Status: Approved

What happened

Order number: 1067875296. On Sunday 15th November 2020 at approximately 15:45hrs I made an order with McDonalds via Just Eats. This order was especially special as it was my son’s birthday meal request. The order arrived late, was cold, missing food items and missing toy. I tried to call the res...

What I wish had happened

Order number: 1067875296. On Sunday 15th November 2020 at approximately 15:45hrs Suggested solution: The cost I incurred for the bad service I received was between £35-40. I wish to be compensated for the failings of McDonald’s Peckham Branch and receive a formal apology for the inadequate se...

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