LG Electronics

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  • A I have an LG 55" screen and it gets 'screen burn' from Sky news and has been replaced twice. The third screen has a very clear imprint that shows up very well with an orange background. LG have offere...

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100% Quality of product
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26% Customer Service
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12% Communication
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8% Quality of product
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7% Delay
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6% Rudeness
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2% Other
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2% Returns
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2% Delivery
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2% Service
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1% Expectations Exceeded
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A

A Niederer - Status: Approved

What happened

I have an LG 55" screen and it gets 'screen burn' from Sky news and has been replaced twice. The third screen has a very clear imprint that shows up very well with an orange background. LG have offered me nothing apart from a £1000 repair! Yes the first purchase was 2 years ago - but clearly the sc...

What I wish had happened

I would like to buy a new screen with a 'screen burn guarantee' and pay cost or some acceptable price - I feel £600 is fair...seems new ones from Curry's are around £1000.

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