Lloyds Banking Group

Recent great
experiences :)

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Recent not so great
experiences :(

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Lloyds Banking Group Customers

No public cases available.

Finance Customers

Most talked about by Finance customers

High
Low

How this makes Finance customers feel

High
Low
25% Customer Service
Feelings:

Disappointed

Frustrated

Furious

Anxious

Sad

17% Communication
Feelings:

Frustrated

Disappointed

Anxious

Furious

17% Delay
Feelings:

Disappointed

Frustrated

Anxious

Furious

8% Expectations Exceeded
Feelings:

Satisfied

8% Service
Feelings:

Satisfied

8% Delivery
Feelings:

Satisfied

8% Embarrassment
Feelings:

Furious

Sad

Anxious

8% Financial Loss
Feelings:

Anxious

Sad

Furious

Most positive experiences about Finance companies

High
Low
  1. Barclays
  2. Santander
  3. Nationwide

Least positive experiences about Finance companies

High
Low
  1. Santander
No not so great experiences publicly shared. Be the first.
No great experiences publicly shared. Be the first.