Lloyds Pharmacy

Recent great
experiences :)

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Recent not so great
experiences :(

  • i was sent by my partner to collect some lateral flow test kits which she had ordered over the internet to be collected from blackpool store i was given a code on phone i stood in the pharmacy for a ...
  • W They were closed for lunch I had A taxi waiting which has cost me £7

Lloyds Pharmacy Customers

Most talked about by Lloyds Pharmacy customers

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How this makes Lloyds Pharmacy customers feel

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33% Customer Service
Feelings:

Annoyed

Frustrated

Unsatisfied

Disappointed

33% Communication
Feelings:

Annoyed

Frustrated

Unsatisfied

Disappointed

17% Rudeness
Feelings:

Annoyed

Frustrated

Unsatisfied

17% Financial Loss
Feelings:

Frustrated

Annoyed

Disappointed

Beauty Customers

Most talked about by Beauty customers

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Low

How this makes Beauty customers feel

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Low
23% Customer Service
Feelings:

Unsatisfied

Annoyed

Frustrated

Displeased

Let down

Disappointed

23% Financial Loss
Feelings:

Unsatisfied

Annoyed

Frustrated

Disappointed

Let down

Displeased

15% Communication
Feelings:

Frustrated

Annoyed

Disappointed

Unsatisfied

8% Service
Feelings:

Special

Happy

8% Quality of product
Feelings:

Let down

Displeased

Unsatisfied

8% Returns
Feelings:

Unsatisfied

Frustrated

Annoyed

8% Inconvenienced
Feelings:

Unsatisfied

Frustrated

Annoyed

8% Rudeness
Feelings:

Unsatisfied

Frustrated

Annoyed

Most positive experiences about Beauty companies

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Low
  1. Boots
  2. Lloyds Pharmacy

Least positive experiences about Beauty companies

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Low
  1. Boots

s barrow - Status: Approved

What happened

i was sent by my partner to collect some lateral flow test kits which she had ordered over the internet to be collected from blackpool store i was given a code on phone i stood in the pharmacy for a couple of minutes while i was noticed a lady rudely said what do you want to which i replied i’ve ...

What I wish had happened

that i had been spoken to properly i thought because we had ordered the tests the sign was for walk in customers

W

W Macdonald - Status: Approved

What happened

They were closed for lunch I had A taxi waiting which has cost me £7

What I wish had happened

You should behave professionally and offer a reliable service

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