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Recent Complaints :(

  • C So my order has been saying preparing for almost 3 weeks , I’m not upset about that’s but I would love to cancel my order. I emailed them and they basically asked me the same question I already an...
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  • M I ordered a track suit on 23/11/2020 after 17 e-mails I managed to get a tracking number looking at the tracking it says the item was been sent back as wrong address they just say they haven’t had i...
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Lovelywholesale Customers

Most talked about by Lovelywholesale customers

High
Low

How this makes Lovelywholesale customers feel

High
Low
17% Delay
Feelings:

Let down

Disappointed

Annoyed

17% Financial Loss
Feelings:

Furious

Frustrated

Let down

17% Customer Service
Feelings:

Furious

Frustrated

Let down

17% Communication
Feelings:

Furious

Frustrated

Let down

17% Returns
Feelings:

Annoyed

Let down

Disappointed

17% Delivery
Feelings:

Let down

Disappointed

Annoyed

Fashion Customers

Most talked about by Fashion customers

High
Low

How this makes Fashion customers feel

High
Low
20% Financial Loss
Feelings:

Furious

Frustrated

Disgusted

Annoyed

Offended

Let down

Disappointed

15% Customer Service
Feelings:

Furious

Frustrated

Annoyed

Let down

Disgusted

Surprised

Anxious

13% Delivery
Feelings:

Furious

Let down

Disappointed

Frustrated

Annoyed

Anxious

Surprised

9% Returns
Feelings:

Furious

Annoyed

Frustrated

Offended

Disgusted

Let down

Disappointed

9% Delay
Feelings:

Disappointed

Frustrated

Let down

Annoyed

Furious

7% Discrimination
Feelings:

Furious

Frustrated

Disgusted

Annoyed

Offended

7% Communication
Feelings:

Frustrated

Furious

Annoyed

Let down

Disappointed

4% Expectations Exceeded
Feelings:

Grateful

Delighted

Happy

Special

Pleased

4% Service
Feelings:

Grateful

Delighted

Special

Happy

Pleased

4% Communication
Feelings:

Grateful

Happy

Pleased

Delighted

Special

4% Fraud
Feelings:

Furious

Frustrated

Disappointed

Disgusted

2% Rudeness
Feelings:

Disgusted

Furious

Frustrated

2% Quality of product
Feelings:

Furious

Frustrated

Disgusted

Most complained about Fashion companies

High
Low
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  3. Asos
  4. JD Sports Fashion

Most complimented Fashion companies

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Low
  1. TK Maxx
  2. Saltspin
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C

Christal - Status: Approved

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What happened

So my order has been saying preparing for almost 3 weeks , I’m not upset about that’s but I would love to cancel my order. I emailed them and they basically asked me the same question I already answered in my first email , when I answered it again they stop emailing me back , I just want my mone...

What I wish had happened

I want my money back that’s all

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M

M Crowther - Status: Approved

What happened

I ordered a track suit on 23/11/2020 after 17 e-mails I managed to get a tracking number looking at the tracking it says the item was been sent back as wrong address they just say they haven’t had it back and I received it they are constantly looking at the wrong tracking I don’t know what to do...

What I wish had happened

That they told the truth lost in transit and refund or replace the item I’m willing to wait for another to arrive

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