McDonalds

Recent great
experiences :)

No great experiences publicly shared. Be the first.

Recent not so great
experiences :(

  • I went to the Brighton m, western road branch this morning arriving at around 10:45. When I arrived, to the right of the door a member of staff was deep in conversation with a young couple, however a ...
  • I gave the man at the drive threw £20 and he disnt give me enough change when i got my reciete at the next bit i relised thant i got short changed and told the manager and he said that the till was d...
  • I have ordered a McDonald's through just eat, not only did the food turn up damaged as the guy was on a push bike, leaving everything soaked but the monopoly token are all dated 18/05/21 which means t...

McDonalds Customers

Most talked about by McDonalds customers

High
Low

How this makes McDonalds customers feel

High
Low
17% Rudeness
Feelings:

Disgusted

Offended

Anxious

Furious

Frustrated

Annoyed

17% Customer Service
Feelings:

Disgusted

Offended

Anxious

Annoyed

Disappointed

Unsatisfied

17% Embarrassment
Feelings:

Furious

Frustrated

Annoyed

Disgusted

Offended

Anxious

17% Quality of product
Feelings:

Disappointed

Annoyed

Disheartened

Unsatisfied

8% Fraud
Feelings:

Frustrated

Annoyed

Furious

8% Financial Loss
Feelings:

Annoyed

Disappointed

Disheartened

8% Delivery
Feelings:

Disappointed

Disheartened

Annoyed

8% Inconvenienced
Feelings:

Annoyed

Disappointed

Unsatisfied

Restaurants Customers

Most talked about by Restaurants customers

High
Low

How this makes Restaurants customers feel

High
Low
18% Financial Loss
Feelings:

Frustrated

Furious

Annoyed

Disappointed

Disgusted

Unhappy

Put out

Unsatisfied

Disheartened

Anti Climax

Insecure

16% Customer Service
Feelings:

Frustrated

Disappointed

Furious

Annoyed

Disgusted

Anxious

Unsatisfied

Let down

Unhappy

Put out

Sad

Anti Climax

Insecure

Miffed

Offended

13% Quality of product
Feelings:

Disappointed

Annoyed

Unsatisfied

Furious

Disgusted

Frustrated

Disheartened

Anxious

Miffed

Scared

Unhappy

Let down

Anti Climax

11% Fraud
Feelings:

Frustrated

Furious

Annoyed

Disappointed

Anti Climax

Put out

Unsatisfied

Unhappy

Disgusted

10% Delivery
Feelings:

Frustrated

Furious

Annoyed

Disappointed

Miffed

Disgusted

Disheartened

Unhappy

Anti Climax

Insecure

8% Rudeness
Feelings:

Furious

Disgusted

Annoyed

Frustrated

Offended

Anxious

7% Inconvenienced
Feelings:

Annoyed

Frustrated

Let down

Unsatisfied

Sad

Furious

Anxious

Scared

Disappointed

5% Embarrassment
Feelings:

Furious

Frustrated

Annoyed

Disgusted

Offended

Anxious

3% Delay
Feelings:

Frustrated

Unsatisfied

Annoyed

Sad

Disappointed

2% Communication
Feelings:

Disappointed

Anti Climax

Furious

2% Delivery
Feelings:

Happy

Delighted

Satisfied

2% Communication
Feelings:

Happy

Delighted

Satisfied

2% Expectations Exceeded
Feelings:

Happy

Delighted

Satisfied

2% Other
Feelings:

Anxious

Scared

Let down

Most positive experiences about Restaurants companies

High
Low
  1. Just Eat
  2. McDonalds
  3. Deliveroo
  4. Uber Eats

Least positive experiences about Restaurants companies

High
Low
  1. Nandos

R Ives - Status: Approved

What happened

I went to the Brighton m, western road branch this morning arriving at around 10:45. When I arrived, to the right of the door a member of staff was deep in conversation with a young couple, however a young man entered the branch behind him so I followed. The staff at the door shouted to me ‘oi the...

What I wish had happened

The manager should have instantly taken him off the door, there should be clearer signs that there is a queue and I should be spoken to in a courteous manner. As you’ve come to learn, without customers you are nothing.

R Dunleavy - Status: Approved

What happened

I gave the man at the drive threw £20 and he disnt give me enough change when i got my reciete at the next bit i relised thant i got short changed and told the manager and he said that the till was down and thee was nothing they could of done about this i cant believe the expirience i have bin put ...

What I wish had happened

They would off gave me my correct change back

N wright - Status: Approved

What happened

I have ordered a McDonald's through just eat, not only did the food turn up damaged as the guy was on a push bike, leaving everything soaked but the monopoly token are all dated 18/05/21 which means they're expired by 3 months.

What I wish had happened

The food and drinks order I just paid £21 for would have been edible but instead was soaking wet and the monopoly tokens should be in date so I can redeem the free drinks and meal.

No great experiences publicly shared. Be the first.