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What happened
I went to the Brighton m, western road branch this morning arriving at around 10:45. When I arrived, to the right of the door a member of staff was deep in conversation with a young couple, however a young man entered the branch behind him so I followed. The staff at the door shouted to me ‘oi the...
What I wish had happened
The manager should have instantly taken him off the door, there should be clearer signs that there is a queue and I should be spoken to in a courteous manner. As you’ve come to learn, without customers you are nothing.
What happened
I gave the man at the drive threw £20 and he disnt give me enough change when i got my reciete at the next bit i relised thant i got short changed and told the manager and he said that the till was down and thee was nothing they could of done about this i cant believe the expirience i have bin put ...
What I wish had happened
They would off gave me my correct change back