McDonalds

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Recent Complaints :(

  • I went to the Brighton m, western road branch this morning arriving at around 10:45. When I arrived, to the right of the door a member of staff was deep in conversation with a young couple, however a ...

McDonalds Customers

Most talked about by McDonalds customers

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Low

How this makes McDonalds customers feel

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Low
33% Rudeness
Feelings:

Disgusted

Offended

Anxious

33% Customer Service
Feelings:

Disgusted

Offended

Anxious

33% Embarrassment
Feelings:

Anxious

Disgusted

Offended

Restaurants Customers

Most talked about by Restaurants customers

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How this makes Restaurants customers feel

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16% Financial Loss
Feelings:

Furious

Annoyed

Disappointed

Frustrated

Anti Climax

Disgusted

16% Customer Service
Feelings:

Furious

Anxious

Annoyed

Disappointed

Offended

Let down

Frustrated

Sad

Disgusted

Anti Climax

10% Rudeness
Feelings:

Furious

Disgusted

Offended

Anxious

Annoyed

10% Inconvenienced
Feelings:

Annoyed

Frustrated

Sad

Furious

Anxious

Scared

Let down

10% Quality of product
Feelings:

Furious

Annoyed

Anxious

Disgusted

Scared

Disappointed

Let down

Anti Climax

6% Delivery
Feelings:

Frustrated

Disappointed

Furious

Anti Climax

Annoyed

6% Fraud
Feelings:

Disappointed

Furious

Annoyed

Frustrated

Anti Climax

6% Embarrassment
Feelings:

Furious

Disgusted

Offended

Anxious

3% Delivery
Feelings:

Happy

Delighted

Satisfied

3% Communication
Feelings:

Happy

Delighted

Satisfied

3% Expectations Exceeded
Feelings:

Happy

Delighted

Satisfied

3% Delay
Feelings:

Sad

Annoyed

Frustrated

3% Other
Feelings:

Let down

Anxious

Scared

3% Communication
Feelings:

Disappointed

Anti Climax

Furious

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Most complimented Restaurants companies

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  1. Nandos

R Ives - Status: Approved

What happened

I went to the Brighton m, western road branch this morning arriving at around 10:45. When I arrived, to the right of the door a member of staff was deep in conversation with a young couple, however a young man entered the branch behind him so I followed. The staff at the door shouted to me ‘oi the...

What I wish had happened

The manager should have instantly taken him off the door, there should be clearer signs that there is a queue and I should be spoken to in a courteous manner. As you’ve come to learn, without customers you are nothing.

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