Recent great
experiences :)
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Recent not so great
experiences :(
Moonpig Customers
Most talked about by Moonpig customers
High
Low
How this makes Moonpig customers feel
High
Low
43% Delivery
Feelings:
Furious
Annoyed
Frustrated
Disappointed
Let down
29% Inconvenienced
Feelings:
Furious
Annoyed
Frustrated
14% Financial Loss
Feelings:
Furious
Annoyed
Frustrated
14% Embarrassment
Feelings:
Furious
Cards & Stationary Customers
Most talked about by Cards & Stationary customers
High
Low
How this makes Cards & Stationary customers feel
High
Low
31% Inconvenienced
Feelings:
Disappointed
Frustrated
Annoyed
Furious
Other
Unsatisfied
Insecure
Unhappy
Let down
25% Delivery
Feelings:
Furious
Disappointed
Let down
Frustrated
Annoyed
19% Financial Loss
Feelings:
Annoyed
Disappointed
Frustrated
Unhappy
Furious
Let down
6% Embarrassment
Feelings:
Furious
6% Quality of product
Feelings:
Annoyed
Disappointed
Unhappy
6% Rudeness
Feelings:
Other
Unsatisfied
Insecure
6% Other
Feelings:
Unsatisfied
Other
Insecure
Least positive experiences about Cards & Stationary companies
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Low
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What happened
I placed an order last Wednesday 18th November and the delivery date was 20th November, it still Hasn’t been delivered. I havnt received any updates by email on my delivery.
What I wish had happened
I would have liked my order that I have payed for to have been delivered when it said it would. Not evan an email to say it’s running late. Nothing.
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