Morrisons

Recent great
experiences :)

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Recent not so great
experiences :(

  • N Not a single cleared table, only one coffee machine working, floor filthy and an 1 hour wait for any hot food!
  • S My partner I and our two children's visited the cafe. No member of staff were at the till so we ordered at the self service checkout. We ordered Three large breakfasts, with the intention to share the...
  • J No sugar sachets. Customers have to take it out of a bag with a spoon, it’s not very hygienic and hundreds could have touched the spoon. Not a smile from any of the staff walking around like zombies...

Morrisons Customers

Most talked about by Morrisons customers

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How this makes Morrisons customers feel

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30% Customer Service
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20% Communication
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15% Embarrassment
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10% Inconvenienced
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10% Financial Loss
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10% Discrimination
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5% Rudeness
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Supermarket Customers

Most talked about by Supermarket customers

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How this makes Supermarket customers feel

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16% Customer Service
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12% Inconvenienced
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12% Quality of product
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11% Rudeness
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10% Embarrassment
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9% Financial Loss
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8% Communication
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5% Discrimination
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4% Other
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3% Delay
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2% Delivery
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2% Injury
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2% Service
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2% Fraud
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1% Expectations Exceeded
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1% Communication
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1% Returns
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0% Quality of product
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0% Other
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0% Quality
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Most positive experiences about Supermarket companies

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Low
  1. Morrisons
  2. Morrisons
  3. Asda
  4. Aldi

Least positive experiences about Supermarket companies

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Low
  1. Morrisons
  2. Aldi
  3. Morrisons
  4. Tesco

Jason - Status: Approved

What happened

Myself and my partner ordered food I ordered a full English breakfast and my partner ordered extras I was then to hear from the kitchen what a fat bastard he wants extra poached egg and sausage etc this was very humiliating and very judgemental on the part of the staff

What I wish had happened

A nice non judgemental experience

K

K robb - Status: Approved

What happened

I asked a lady in the kitchen how you do you know your order number she abruptly said you table number but i wasnt seated so didnt have one she said well pick one then i then went to make my tea but no water was coming out she said thats broken what you using that foe when its switched off i said it...

What I wish had happened

just could have been civil to customers

D parker - Status: Approved

What happened

myself and colleagues poped into Berwickhills Morrisons Middlesbrough to buy our lunch. We all picked a medium salad box drink and wanted something hot as the side to the £3.50 meal deal. we asked for chips and the counter assistant said they had no chips left, we asked what else was part of the me...

What I wish had happened

First thing would be getting the correct information when asking your members of staff for information. secondly tmyour staff being more helpful and at least try to assist us in a better way.

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