Morrisons

Recent great
experiences :)

  • J The staff in Morrison's, Letchworth are working so hard to keep everybody safe.
  • A lovely man named Keith at the Swindon Dorcan morrisons store really helped me, he really did go above and beyond to get me a dvd on one of your promotions.

Recent not so great
experiences :(

  • J I eent to where the cooked food was, there was cheese sticks and chilli bites it was sunday 2:15 there was only 5 cheese sticks and about 4 chilki bites. he wouldnt sell any to me as there wasnt 10. i...
  • R Brought a pack of sausages Morrisons branded the butchers market. From the local one next to the caravan site we are on, piece of glass or hard plastic inside the sausage when eating breakfast! Thank ...
  • M I am an Nhs worker and went into Morrison’s today to purchase some items and said can I use my nhs discount which I had with me and was told no! You have to do it by the app now? It changes two week...

Morrisons Customers

Most talked about by Morrisons customers

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How this makes Morrisons customers feel

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15% Customer Service
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14% Quality of product
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13% Inconvenienced
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12% Embarrassment
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11% Rudeness
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8% Financial Loss
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7% Communication
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3% Delay
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3% Discrimination
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3% Other
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3% Injury
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1% Service
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1% Expectations Exceeded
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1% Delivery
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1% Fraud
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1% Returns
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1% Communication
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0% Other
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0% Quality
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Supermarket Customers

Most talked about by Supermarket customers

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16% Customer Service
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12% Quality of product
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12% Inconvenienced
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11% Rudeness
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10% Embarrassment
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9% Financial Loss
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8% Communication
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5% Discrimination
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4% Other
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3% Delay
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2% Delivery
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2% Service
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2% Injury
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1% Expectations Exceeded
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1% Fraud
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1% Communication
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1% Returns
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0% Other
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0% Quality
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0% Quality of product
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Most positive experiences about Supermarket companies

High
Low
  1. Morrisons
  2. Morrisons
  3. Aldi
  4. Asda

Least positive experiences about Supermarket companies

High
Low
  1. Morrisons
  2. Aldi
  3. Morrisons
  4. Tesco

A spencer - Status: Approved

What happened

While in a long queue on sat afternoon we found out that the lady on till 11 had a child stood beside her behind the till scanning the items . I was on checkout next to her being setved by a young trainee lad who was very polite and a pleasure to be served by. But the lady operator on till 11 didnt ...

What I wish had happened

The operator should do her job as it should be done . No child should ever be behind the till She needs a lesson on customer service

E

E Allen - Status: Approved

What happened

I was at the self service checkout, half of my shopping wouldn't scan, I put it in my trolley to take to customer services, as no staff anywhere around. I needed bags and spotted a security guard who I asked for bags from, who then started shouting at me to come to him, this is publicly,I was given ...

What I wish had happened

To be listened to, given the benefit of the doubt, and dealt with in a far more professional manner.

K

K Pinches - Status: Approved

What happened

On Christmas Eve 2021 I attempted to enter my local store, I was assaulted by the head security Guard as I disagreed. I phoned the police and after getting nowhere I contacted them directly yet I am being stonewalled. I no joy what to to do, Please help.

What I wish had happened

I only wished for an apology yet was barred for requesting that very conclusion to events.

No great experiences publicly shared. Be the first.