Morrisons

Recent great
experiences :)

  • J The staff in Morrison's, Letchworth are working so hard to keep everybody safe.
  • A lovely man named Keith at the Swindon Dorcan morrisons store really helped me, he really did go above and beyond to get me a dvd on one of your promotions.

Recent not so great
experiences :(

  • J I eent to where the cooked food was, there was cheese sticks and chilli bites it was sunday 2:15 there was only 5 cheese sticks and about 4 chilki bites. he wouldnt sell any to me as there wasnt 10. i...
  • R Brought a pack of sausages Morrisons branded the butchers market. From the local one next to the caravan site we are on, piece of glass or hard plastic inside the sausage when eating breakfast! Thank ...
  • M I am an Nhs worker and went into Morrison’s today to purchase some items and said can I use my nhs discount which I had with me and was told no! You have to do it by the app now? It changes two week...

Morrisons Customers

Most talked about by Morrisons customers

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How this makes Morrisons customers feel

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18% Inconvenienced
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14% Quality of product
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12% Customer Service
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8% Embarrassment
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8% Financial Loss
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6% Service
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6% Injury
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6% Communication
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6% Rudeness
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4% Expectations Exceeded
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4% Communication
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2% Delay
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2% Other
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2% Quality
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2% Other
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Supermarket Customers

Most talked about by Supermarket customers

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How this makes Supermarket customers feel

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15% Customer Service
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13% Inconvenienced
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11% Quality of product
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10% Financial Loss
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9% Rudeness
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8% Embarrassment
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7% Communication
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4% Service
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4% Discrimination
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3% Delivery
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3% Communication
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3% Expectations Exceeded
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2% Injury
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2% Delay
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2% Other
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2% Returns
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1% Fraud
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0% Other
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0% Quality
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0% Quality of product
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Happy

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Other

Most positive experiences about Supermarket companies

High
Low
  1. Asda
  2. Morrisons
  3. Morrison (Wm) Supermarkets
  4. Tesco

Least positive experiences about Supermarket companies

High
Low
  1. Morrisons
  2. Aldi
  3. Morrison (Wm) Supermarkets
  4. Tesco
M

M Thoms - Status: Approved

What happened

We’ve purchased Morrison’s fresh baked instore apple pies today to which I choked on plastic pieces that were inside the apple pies.

What I wish had happened

I hadn’t choke on some plastic and enjoyed my apple pies.

G Barker - Status: Approved

What happened

A number of the products in your gluten free section are past their best before date. Including the gravey powder that i didnt check untill i was home

What I wish had happened

I wish that the date on the product were checked. And if a spillage has occurred that the products are wiped clean

C

C Coulthard - Status: Approved

What happened

I’ve just purchased two advent calendar’s that were advertised in your shop as being 10 pound and when I checked my receipts it said 12 pound each. This is the second time this has happened with a Ferrero product as the chocolate bars are priced as 1.50 but come up as over 2.00 on the till

What I wish had happened

That the products were adviertised by their actual price because most customers will probably think again about their purchase

No great experiences publicly shared. Be the first.