Morrisons

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Recent great
experiences :)

  • J The staff in Morrison's, Letchworth are working so hard to keep everybody safe.
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  • A lovely man named Keith at the Swindon Dorcan morrisons store really helped me, he really did go above and beyond to get me a dvd on one of your promotions.
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Recent not so great
experiences :(

  • J I eent to where the cooked food was, there was cheese sticks and chilli bites it was sunday 2:15 there was only 5 cheese sticks and about 4 chilki bites. he wouldnt sell any to me as there wasnt 10. i...
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  • R Brought a pack of sausages Morrisons branded the butchers market. From the local one next to the caravan site we are on, piece of glass or hard plastic inside the sausage when eating breakfast! Thank ...
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  • M I am an Nhs worker and went into Morrison’s today to purchase some items and said can I use my nhs discount which I had with me and was told no! You have to do it by the app now? It changes two week...
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Morrisons Customers

Most talked about by Morrisons customers

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How this makes Morrisons customers feel

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16% Inconvenienced
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13% Quality of product
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12% Customer Service
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12% Communication
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9% Embarrassment
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8% Financial Loss
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7% Rudeness
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4% Delay
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4% Injury
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3% Service
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2% Expectations Exceeded
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2% Communication
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2% Other
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1% Returns
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1% Discrimination
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1% Other
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1% Quality
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Supermarket Customers

Most talked about by Supermarket customers

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How this makes Supermarket customers feel

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15% Customer Service
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13% Inconvenienced
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11% Quality of product
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Sad

9% Communication
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Indifferent

9% Rudeness
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9% Financial Loss
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8% Embarrassment
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4% Discrimination
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3% Other
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3% Service
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3% Delivery
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3% Delay
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2% Communication
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2% Expectations Exceeded
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2% Injury
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2% Returns
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1% Fraud
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0% Other
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0% Quality
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0% Quality of product
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Other

Most positive experiences about Supermarket companies

High
Low
  1. Morrisons
  2. Asda
  3. Morrison (Wm) Supermarkets
  4. Tesco

Least positive experiences about Supermarket companies

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Low
  1. Morrisons
  2. Aldi
  3. Morrison (Wm) Supermarkets
  4. Tesco
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K

Karen - Status: Approved

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What happened

Bought a delivery pass can not get slots order tuned up after a good few problems there were short dates fresh items and other items smashed just rubbish service and even refund is incorrect amount

What I wish had happened

Delivery done when ordered someone on the phone that knows what there doing and that can actually help and orders packed properly

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K

K Tranter - Status: Approved

What happened

I went into the store today and they clearly have a sign up saying customer information if you require a mask you may get one from the security desk or customer service desk when I went in a security guard asked me do you have a mask I said no I believe you supply the masks if required and then got ...

What I wish had happened

I wish that the Store Had the adequate amount of masks in their shop rather than having to wait for a delivery but they wouldn’t run out of masks if they kept an eye on customers taking bunches of them

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I

I Wood - Status: Approved

What happened

I brought a bottle of vodka and the till assistance could not remove protect cap so told me to ask the girl over there I went she said I am to busy so stood there for 10 min finally she came over then said have you paid for this well I wouldn't be stood there for 10 min would I then very rudely said...

What I wish had happened

You staff should be prompt and curious and not rude

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