Morrisons

Recent great
experiences :)

  • J The staff in Morrison's, Letchworth are working so hard to keep everybody safe.
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  • A lovely man named Keith at the Swindon Dorcan morrisons store really helped me, he really did go above and beyond to get me a dvd on one of your promotions.
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Recent not so great
experiences :(

  • J I eent to where the cooked food was, there was cheese sticks and chilli bites it was sunday 2:15 there was only 5 cheese sticks and about 4 chilki bites. he wouldnt sell any to me as there wasnt 10. i...
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  • R Brought a pack of sausages Morrisons branded the butchers market. From the local one next to the caravan site we are on, piece of glass or hard plastic inside the sausage when eating breakfast! Thank ...
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  • M I am an Nhs worker and went into Morrison’s today to purchase some items and said can I use my nhs discount which I had with me and was told no! You have to do it by the app now? It changes two week...
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Morrisons Customers

Most talked about by Morrisons customers

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How this makes Morrisons customers feel

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15% Customer Service
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14% Quality of product
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13% Inconvenienced
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Uneasy

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12% Embarrassment
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Uneasy

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Indifferent

11% Rudeness
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Uneasy

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8% Financial Loss
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7% Communication
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3% Delay
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3% Discrimination
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3% Other
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3% Injury
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1% Fraud
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1% Service
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1% Delivery
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1% Expectations Exceeded
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1% Returns
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1% Communication
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0% Quality
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0% Other
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Supermarket Customers

Most talked about by Supermarket customers

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How this makes Supermarket customers feel

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16% Customer Service
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12% Inconvenienced
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12% Quality of product
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11% Rudeness
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10% Embarrassment
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9% Financial Loss
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8% Communication
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5% Discrimination
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4% Other
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3% Delay
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2% Delivery
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2% Injury
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2% Service
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2% Fraud
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1% Expectations Exceeded
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1% Communication
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1% Returns
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0% Quality of product
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0% Other
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0% Quality
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Most positive experiences about Supermarket companies

High
Low
  1. Morrisons
  2. Morrisons
  3. Asda
  4. Aldi

Least positive experiences about Supermarket companies

High
Low
  1. Morrisons
  2. Aldi
  3. Morrisons
  4. Tesco
View the industry page
K

K l white - Status: Approved

Submit your own

What happened

Bought a prawn sandwich from the cafe. Redcar branch. Opened my second to add salt and the amount of prawns was shocking. I showed a member of staff who just said we don’t make them. When i said that wasn’t good enough she could get the manager. Manager never appeared

What I wish had happened

That a manager actually appeared and another sandwich provided

Read more
P

P Adcock - Status: Approved

What happened

On 14th December I was cycling along Bishop Road in Bristol. Part way along the road is a pinch point outside a school. There is clear signage showing traffic travelling up the hill must give way, give priority to traffic travelling down the hill. I was cycling down the hill and a Morrison’s d...

What I wish had happened

You recruit drivers who know the rules of the road and adhere to them. Tell your employees to take complaints seriously and don’t pretend to be GDPR experts.

Read more
J

J rimmer - Status: Approved

What happened

Order cancelled due to my card being compromised.spoke to bank.placed order again cancelled the bank again.bank sorted it out.so spoke to morrisons about what had happened.i had waited overa week for my order.and begged for an earlier delivery slot as i have a terminally ill 81 year old husband at ...

What I wish had happened

After explaining the situation they could have tried to get me a delivery slot.

Read more
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