Morrisons

Recent great
experiences :)

  • J The staff in Morrison's, Letchworth are working so hard to keep everybody safe.
  • A lovely man named Keith at the Swindon Dorcan morrisons store really helped me, he really did go above and beyond to get me a dvd on one of your promotions.

Recent not so great
experiences :(

  • J I eent to where the cooked food was, there was cheese sticks and chilli bites it was sunday 2:15 there was only 5 cheese sticks and about 4 chilki bites. he wouldnt sell any to me as there wasnt 10. i...
  • R Brought a pack of sausages Morrisons branded the butchers market. From the local one next to the caravan site we are on, piece of glass or hard plastic inside the sausage when eating breakfast! Thank ...
  • M I am an Nhs worker and went into Morrison’s today to purchase some items and said can I use my nhs discount which I had with me and was told no! You have to do it by the app now? It changes two week...

Morrisons Customers

Most talked about by Morrisons customers

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How this makes Morrisons customers feel

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16% Inconvenienced
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13% Quality of product
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12% Customer Service
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12% Communication
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9% Embarrassment
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8% Financial Loss
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7% Rudeness
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4% Delay
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4% Injury
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3% Service
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2% Expectations Exceeded
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2% Communication
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2% Other
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Unsatisfied

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1% Returns
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1% Discrimination
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1% Other
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1% Quality
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Supermarket Customers

Most talked about by Supermarket customers

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How this makes Supermarket customers feel

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15% Customer Service
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13% Inconvenienced
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11% Quality of product
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Sad

9% Communication
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Indifferent

9% Rudeness
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9% Financial Loss
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8% Embarrassment
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4% Discrimination
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3% Other
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3% Service
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3% Delivery
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3% Delay
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2% Communication
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2% Expectations Exceeded
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2% Injury
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2% Returns
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1% Fraud
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0% Other
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0% Quality
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0% Quality of product
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Happy

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Other

Most positive experiences about Supermarket companies

High
Low
  1. Morrisons
  2. Asda
  3. Morrison (Wm) Supermarkets
  4. Tesco

Least positive experiences about Supermarket companies

High
Low
  1. Morrisons
  2. Aldi
  3. Morrison (Wm) Supermarkets
  4. Tesco
E

E Moore - Status: Approved

What happened

I did a large order for my food shop. Went to check out only to be told that 7 items (half of my order) are not available. Seems pointless to even bother.

What I wish had happened

I wish they would make it so they tell me its all unavailable before I get to check out.

D Shaw - Status: Approved

What happened

Management aren't clamping down on customers AND staff wearing face coverings or social distancing.  I understand some people are medically exempt from wearing face masks however I doubt that is the case when it's 3/4 of customers not participating in these rules l.

What I wish had happened

There should have been an active customer announcement to ensure people are following these guidelines.

B

B Morgan - Status: Approved

What happened

Leighton buzzard branch cafe have the worse staff refusing to sub any items on menu leaving you without any items on the plate charging the same price and leaving me standing waiting whilst my children eat just to get my missing items

What I wish had happened

She left me waiting gave me an attitude then come back 20 mins later with my missing food items

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