Recent great
experiences :)
                                            
                            No great experiences publicly shared. Be the first.
                        
                                        
                Recent not so great
experiences :(
                                            
                            No not so great experiences publicly shared. Be the first.
                        
                                        
                Pfizer Customers
Beauty Customers
Most talked about by Beauty customers
                        High
                        Low
                    
                How this makes Beauty customers feel
                        High
                        Low
                    
                
                        23% Customer Service  
                    
                    
                            Feelings: 
                                                            
                                    
                                                            
                                    
                                                            
                                    
                                                            
                                    
                                                            
                                    
                                                            
                                    
                                                    
                    Unsatisfied
Annoyed
Frustrated
Displeased
Let down
Disappointed
                        23% Financial Loss  
                    
                    
                            Feelings: 
                                                            
                                    
                                                            
                                    
                                                            
                                    
                                                            
                                    
                                                            
                                    
                                                            
                                    
                                                    
                    Unsatisfied
Annoyed
Frustrated
Disappointed
Let down
Displeased
                        15% Communication  
                    
                    
                            Feelings: 
                                                            
                                    
                                                            
                                    
                                                            
                                    
                                                            
                                    
                                                    
                    Frustrated
Annoyed
Disappointed
Unsatisfied
                        8% Service  
                    
                    
                            Feelings: 
                                                            
                                    
                                                            
                                    
                                                    
                    Special
Happy
                        8% Quality of product  
                    
                    
                            Feelings: 
                                                            
                                    
                                                            
                                    
                                                            
                                    
                                                    
                    Let down
Displeased
Unsatisfied
                        8% Returns  
                    
                    
                            Feelings: 
                                                            
                                    
                                                            
                                    
                                                            
                                    
                                                    
                    Unsatisfied
Frustrated
Annoyed
                        8% Inconvenienced  
                    
                    
                            Feelings: 
                                                            
                                    
                                                            
                                    
                                                            
                                    
                                                    
                    Unsatisfied
Frustrated
Annoyed
                        8% Rudeness  
                    
                    
                            Feelings: 
                                                            
                                    
                                                            
                                    
                                                            
                                    
                                                    
                    Unsatisfied
Frustrated
Annoyed
                                            No not so great experiences publicly shared. Be the first.
                                        
                                                                    
                                            No great experiences publicly shared. Be the first.