Recent great
experiences :)
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Recent not so great
experiences :(
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Poundland Group Customers
Department Store Customers
Most talked about by Department Store customers
High
Low
How this makes Department Store customers feel
High
Low
17% Customer Service
Feelings:
Frustrated
Offended
Disgusted
Let down
Annoyed
Furious
Anxious
11% Service
Feelings:
Happy
Grateful
Delighted
11% Communication
Feelings:
Delighted
Grateful
Satisfied
Happy
11% Quality
Feelings:
Grateful
Delighted
Satisfied
Happy
11% Expectations Exceeded
Feelings:
Grateful
Happy
Satisfied
Delighted
6% Financial Loss
Feelings:
Let down
Annoyed
Frustrated
6% Delivery
Feelings:
Frustrated
Let down
Annoyed
6% Discrimination
Feelings:
Furious
Disgusted
Offended
6% Communication
Feelings:
Offended
Disgusted
Furious
6% Inconvenienced
Feelings:
Frustrated
Offended
Anxious
6% Rudeness
Feelings:
Frustrated
Offended
Anxious
6% Delivery
Feelings:
Happy
Most positive experiences about Department Store companies
High
Low
No not so great experiences publicly shared. Be the first.
No great experiences publicly shared. Be the first.