Ryanair

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  • P I've been in dispute with Ryanair since June 2018. Our flight was cancelled on 17 June until we got another flight on the 19th. European legislation says any delays over four hours should be compen...
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  • K Basically they refused a family of five with two disabled passengers onto plane even though children were at the gate and the two disabled passengers were at the top of a broken escalator and the gate...
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  • Booked flights to Lanzarote last year for July. Spain is now on the list and we would have to quarantine for 14 days on return. We would like to follow government advice and postpone our flight. To ch...
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Ryanair Customers

Most talked about by Ryanair customers

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How this makes Ryanair customers feel

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31% Financial Loss
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25% Customer Service
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10% Communication
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8% Delay
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7% Inconvenienced
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7% Fraud
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3% Discrimination
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3% Returns
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1% Rudeness
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1% Delivery
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1% Quality of product
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Travel Customers

Most talked about by Travel customers

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How this makes Travel customers feel

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27% Financial Loss
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25% Customer Service
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11% Inconvenienced
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10% Communication
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7% Delay
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6% Fraud
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4% Rudeness
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2% Other
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2% Returns
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2% Discrimination
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1% Embarrassment
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1% Quality of product
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1% Delivery
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0% Expectations Exceeded
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Most positive experiences about Travel companies

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  1. Ryanair
  2. TUI
  3. Easyjet
  4. Alpharooms

Least positive experiences about Travel companies

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  1. British Airways
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L stokes - Status: Approved

Submit your own

What happened

On 26 / 01 / 2020, I purchased flights to Malaga for £632.29 from Ryanair using my HSBC credit card. We are due to travel on 15th August 2020. I am claiming that Ryanair is in breach of contract because The FCO have advised against travelling to Spain unless essential due to the new quarantine ru...

What I wish had happened

Be able to change date of flights or cancel and have money back

Read more
R

R Calvez - Status: Approved

What happened

I have booked a holiday to Spain in January 2020 which included a RyanAir flight and a travel insurance (Opodo). On 25/07/2020, the government advised to cancel all non-essential trips to Spain and that a 14-day quarantine would apply to those returning from Spain. I am a key worker performing Covi...

What I wish had happened

In a normal world, if you choose not to travel, as doing so would endanger your and your family's safety as well as go against the FCO's advice, you should be entitled to a full refund, no question asked.

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T finnerty casasnovas - Status: Approved

What happened

Flights were cancelled due to covid restrictions. I clicked on the link they sent to request q refund to which they acknowledged. We later received an email with another link to accept vouchers which aims eidnt bother to click on. They then sent the same email again and still I did not click on. I c...

What I wish had happened

That they comply and refund my money

Read more
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