Ryanair

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Recent not so great
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  • P I've been in dispute with Ryanair since June 2018. Our flight was cancelled on 17 June until we got another flight on the 19th. European legislation says any delays over four hours should be compen...
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  • K Basically they refused a family of five with two disabled passengers onto plane even though children were at the gate and the two disabled passengers were at the top of a broken escalator and the gate...
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  • Booked flights to Lanzarote last year for July. Spain is now on the list and we would have to quarantine for 14 days on return. We would like to follow government advice and postpone our flight. To ch...
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Ryanair Customers

Most talked about by Ryanair customers

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How this makes Ryanair customers feel

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31% Financial Loss
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25% Customer Service
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10% Communication
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8% Delay
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7% Inconvenienced
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7% Fraud
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3% Discrimination
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3% Returns
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1% Rudeness
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1% Embarrassment
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1% Delivery
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1% Other
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1% Quality of product
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Travel Customers

Most talked about by Travel customers

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How this makes Travel customers feel

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27% Financial Loss
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25% Customer Service
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11% Inconvenienced
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10% Communication
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7% Delay
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6% Fraud
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4% Rudeness
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2% Other
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2% Returns
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2% Discrimination
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1% Embarrassment
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1% Quality of product
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1% Delivery
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0% Delivery
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0% Service
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0% Expectations Exceeded
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Most positive experiences about Travel companies

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  1. Ryanair
  2. TUI
  3. Easyjet
  4. Alpharooms

Least positive experiences about Travel companies

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  1. British Airways
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C

C trick - Status: Approved

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What happened

Waiting for refund of cancelled flights

What I wish had happened

Booked holiday with loveholidays, had refund from them for hotel,still waiting for Ryanair to refund flights which were cancelled before i was due to fly April 3rd

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S

S Dabbs - Status: Approved

What happened

I was offered a refund in July due to flight changes due to COVID-19. I'm still waiting for my refund. I've contacted them on numerous occasions to no avail. I've seen other people are being told the same things which seem to be delay tactics.

What I wish had happened

I would like my money returned as I was promised 3 months ago.

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J

J Blamey - Status: Approved

What happened

Cancelled my flights for september in August but still no sign of a refund. They owe me over £1000. I've been trying hard to get hold of them but when I do they just keep saying I'm in a queue.

What I wish had happened

I would appreciate if someone would just be honest with me and tell me how long it actually is going to take to recieve my refund. I am actually in doubt if I am gling yo recieve my hard earned cash back. I have 2 children and work in the hospitality industry so at the moment it seems my job is unsa...

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