Ryanair

Recent great
experiences :)

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Recent not so great
experiences :(

  • P I've been in dispute with Ryanair since June 2018. Our flight was cancelled on 17 June until we got another flight on the 19th. European legislation says any delays over four hours should be compen...
  • K Basically they refused a family of five with two disabled passengers onto plane even though children were at the gate and the two disabled passengers were at the top of a broken escalator and the gate...
  • Booked flights to Lanzarote last year for July. Spain is now on the list and we would have to quarantine for 14 days on return. We would like to follow government advice and postpone our flight. To ch...

Ryanair Customers

Most talked about by Ryanair customers

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How this makes Ryanair customers feel

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31% Financial Loss
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25% Customer Service
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10% Communication
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8% Delay
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7% Inconvenienced
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7% Fraud
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3% Discrimination
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3% Returns
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1% Rudeness
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1% Embarrassment
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1% Delivery
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1% Other
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1% Quality of product
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Travel Customers

Most talked about by Travel customers

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How this makes Travel customers feel

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27% Financial Loss
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25% Customer Service
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11% Inconvenienced
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10% Communication
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7% Delay
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6% Fraud
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4% Rudeness
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2% Other
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2% Returns
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2% Discrimination
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1% Embarrassment
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1% Quality of product
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1% Delivery
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0% Service
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0% Expectations Exceeded
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Most positive experiences about Travel companies

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  1. Ryanair
  2. TUI
  3. Easyjet
  4. Alpharooms

Least positive experiences about Travel companies

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  1. British Airways
L

Lisa - Status: Approved

What happened

I’ve booked a package holiday with love holidays and LOVholidays refunded me that said I had to wait for Ryanair I have tried so hard to get my money back and love holidays or Ryanair are not helping me

What I wish had happened

They cancelled my flight they stopped it or I would just like to get my money back

C

C merrill - Status: Approved

What happened

I booked holiday in feb 2020 paid for change in august £650 taking my flights to just under £2000

What I wish had happened

As I already paid £650 to change I don’t feel like I should pay another £650 to change my hotel is cancelled I’m about to lose £2000 on flights to an amber zone and after losing my dad to COVID in January I feel like I’ve been let down

G

G Summers - Status: Approved

What happened

Booked a holiday through Loveholidays, for 16/06/21.. on the 4/6/21 they cancelled my hotel but said it was up to me to sort it out with Ryanair.. Through tears and frustration I’ve tried loads of times to contact Ryanair but to no avail .. not answering, getting cut off , email for that to bounce...

What I wish had happened

That Loveholidays cancelling the whole holiday and refunding me for both ( not that I’ve received the money yet for the hotel )

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