Recent great
experiences :)
Recent not so great
experiences :(
Samsung Customers
Most talked about by Samsung customers
How this makes Samsung customers feel
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Furious
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Annoyed
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Furious
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Furious
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Disappointed
Electronics Customers
Most talked about by Electronics customers
How this makes Electronics customers feel
Frustrated
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Furious
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Let down
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Anxious
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Furious
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Furious
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Disappointed
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Unsatisfied
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Furious
Annoyed
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Anxious
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Annoyed
Disappointed
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Furious
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Unsatisfied
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Insecure
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Furious
Surprised
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Insecure
Disgusted
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Furious
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Furious
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Annoyed
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Annoyed
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Furious
Delighted
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Delighted
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Most positive experiences about Electronics companies
What happened
The customer service in the Samsung experience stores is beyond terrible. Half the staff do not know much about the products or don't seem to even like technology. I have been there several times as I change my phone and tablet once to twice a year and need to replace a screen every 4 month-ish
What I wish had happened
Just competent staff would have been great.
What happened
Bought Galaxy 20 Ultra in London Oxford St. Phone was registered on UK mobile phone service by shop sales people. Took the phone to Kazakhstan and I am not able to register the phone on Kazakh mobile service. Why? I was informed that once the phone was used and registered on UL mobile network that ...
What I wish had happened
For the dam stupid thing to work.
What happened
Purchased a new tv from Curry’s during lockdown, delayed deliver as it was going in a new build extension. Tv delivered month after purchase but we left unopened in the box awaiting completion of works ready fir tv to be fit. Mounted tv to the wall, took the protector screen off and there is sha...
What I wish had happened
They replaced the tv