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Scottish Power Customers
Most talked about by Scottish Power customers
How this makes Scottish Power customers feel
Frustrated
Annoyed
Let down
Uneasy
Annoyed
Frustrated
Let down
Uneasy
Frustrated
Let down
Annoyed
Annoyed
Frustrated
Uneasy
Let down
Frustrated
Let down
Frustrated
Annoyed
Utilities Customers
Most talked about by Utilities customers
How this makes Utilities customers feel
Frustrated
Annoyed
Anxious
Furious
Unsatisfied
Let down
Other
Saddened
Disheartened
Insecure
Sad
Disappointed
Offended
Uneasy
Frustrated
Annoyed
Let down
Anxious
Furious
Disgusted
Disheartened
Saddened
Other
Uneasy
Frustrated
Unsatisfied
Offended
Sad
Furious
Anxious
Annoyed
Frustrated
Annoyed
Unsatisfied
Let down
Furious
Anxious
Anxious
Disgusted
Let down
Other
Annoyed
Frustrated
Disappointed
Frustrated
Furious
Other
Let down
Disgusted
Annoyed
Anxious
Frustrated
Annoyed
Disheartened
Saddened
Let down
Other
Anxious
Happy
Delighted
Pleased
Frustrated
Annoyed
Let down
Uneasy
Annoyed
Other
Anxious
Furious
Frustrated
Pleased
Happy
Delighted
Pleased
Happy
Delighted
Offended
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Frustrated
Most positive experiences about Utilities companies
What happened
We are still trying to obtain a final invoice based on actual meter readings but,in spite of numerous phone calls,emails,chat messages & a written complaint,we are still receiving invoices based on estimated readings.
What I wish had happened
We want an accurate final invoice plus an assurance that the account is now closed.
What happened
They reduced my direct debit payments leading up to end of contract even though account was in debit so increase my debt making it expensive and difficult to leave. Then do not respond to customer service requests and lock me into another contract.
What I wish had happened
Answered my request and apologising for my experience. Look into why it happened and ensure it does not happen again. Give me the option to leave and reduce the debt.
What happened
I have seen many complaints about Scottish power on face book and thought I never got anywhere with them so what can I do now? My daughter rented my flat and could not cope with the electric controls for the heating. She called out engineer from Scottish power and the issue was never resolved! Anywa...
What I wish had happened
The company could have given a satisfactory helpful outcome instead of using bullying tactics, they were taking money off the key for a bill that did not exist! I never got an explanation or apology. Ok they knocked £60 off the bill but that was because I had paid most of the £1400 with £60 to fi...