Recent great
experiences :)
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Recent not so great
experiences :(
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Secure Trust Bank Customers
Finance Customers
Most talked about by Finance customers
High
Low
How this makes Finance customers feel
High
Low
25% Customer Service
Feelings:
Disappointed
Frustrated
Furious
Anxious
Sad
17% Communication
Feelings:
Frustrated
Disappointed
Anxious
Furious
17% Delay
Feelings:
Disappointed
Frustrated
Anxious
Furious
8% Expectations Exceeded
Feelings:
Satisfied
8% Service
Feelings:
Satisfied
8% Delivery
Feelings:
Satisfied
8% Embarrassment
Feelings:
Furious
Sad
Anxious
8% Financial Loss
Feelings:
Anxious
Sad
Furious
No not so great experiences publicly shared. Be the first.
No great experiences publicly shared. Be the first.