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What happened
On Saturday 19/06/21, my daughters purchased various items for a Father's Day surprise for me. One of the items was an expensive (£30) presentation cheese box. They had told the sales assistant that it was a Father's Day gift. Upon receiving the gift on Father's Day (20/06/21), I immediately notice...
What I wish had happened
Quite simply, an apology, a reflection of understanding, and an offer of a refund on the item. I should not have to struggle to persuade Dan, the food service manager, that selling a large quantity of cheese which has a Use By date for a day after its intended gifting date is unreasonable. It shows ...