Shein

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Recent not so great
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  • J I ordered £80 worth of goods from SHEIN they took my money but I’ve never received my goods they are saying they were delivered but they were not and I’ve tried contacting them with no luck I’m...

Shein Customers

Most talked about by Shein customers

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How this makes Shein customers feel

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50% Delivery
Feelings:

Annoyed

Frustrated

Let down

Unhappy

Insecure

25% Financial Loss
Feelings:

Unhappy

Insecure

Annoyed

25% Fraud
Feelings:

Annoyed

Unhappy

Insecure

Fashion Customers

Most talked about by Fashion customers

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How this makes Fashion customers feel

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19% Customer Service
Feelings:

Frustrated

Annoyed

Furious

Disappointed

Let down

Unsatisfied

Disgusted

Other

Anxious

Surprised

Insecure

Anti Climax

Displeased

Unhappy

19% Financial Loss
Feelings:

Frustrated

Furious

Annoyed

Disgusted

Disappointed

Unsatisfied

Unhappy

Let down

Insecure

Other

Offended

Displeased

14% Delivery
Feelings:

Annoyed

Frustrated

Disappointed

Furious

Let down

Unhappy

Surprised

Insecure

Unsatisfied

Anti Climax

Anxious

12% Communication
Feelings:

Annoyed

Frustrated

Disappointed

Unsatisfied

Furious

Let down

Insecure

Anti Climax

6% Returns
Feelings:

Annoyed

Furious

Frustrated

Disappointed

Offended

Disgusted

Unsatisfied

Other

Let down

5% Delay
Feelings:

Frustrated

Disappointed

Furious

Let down

Annoyed

5% Fraud
Feelings:

Furious

Frustrated

Other

Displeased

Unhappy

Let down

Disappointed

Insecure

Disgusted

Annoyed

4% Service
Feelings:

Grateful

Happy

Overjoyed

Delighted

Special

Pleased

4% Discrimination
Feelings:

Furious

Offended

Frustrated

Disgusted

Annoyed

4% Expectations Exceeded
Feelings:

Grateful

Happy

Delighted

Special

Pleased

Overjoyed

4% Communication
Feelings:

Grateful

Happy

Overjoyed

Pleased

Delighted

Special

2% Inconvenienced
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Annoyed

Frustrated

Unsatisfied

Disappointed

2% Rudeness
Feelings:

Frustrated

Disgusted

Furious

Disappointed

Annoyed

1% Other
Feelings:

Annoyed

1% Quality of product
Feelings:

Furious

Frustrated

Disgusted

Most positive experiences about Fashion companies

High
Low
  1. Asos
  2. Foot Locker
  3. JD Sports Fashion
  4. River Island

Least positive experiences about Fashion companies

High
Low
  1. TK Maxx
  2. Saltspin
J

J Higgins - Status: Approved

What happened

I ordered £80 worth of goods from SHEIN they took my money but I’ve never received my goods they are saying they were delivered but they were not and I’ve tried contacting them with no luck I’m a pensioner disabled on a low income and was buying presents fir my daughter’s birthday

What I wish had happened

I wish I had received the goods I’d saved up and paid for

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