Shein

Recent great
experiences :)

No great experiences publicly shared. Be the first.
Share my own experience

Recent not so great
experiences :(

  • J I ordered £80 worth of goods from SHEIN they took my money but I’ve never received my goods they are saying they were delivered but they were not and I’ve tried contacting them with no luck I’m...
    Read this experience
  • My parcel suppose to come by 23rd of December I haven't received yet. Tracking status is been not updating from last 12 days.. it's really disappointing 😞. It was my baby's first Christmas outfit ...
    Read this experience
Share my own experience

Shein Customers

Most talked about by Shein customers

High
Low

How this makes Shein customers feel

High
Low
29% Delivery
Feelings:

Annoyed

Frustrated

Insecure

Unhappy

Let down

14% Financial Loss
Feelings:

Unhappy

Insecure

Annoyed

14% Fraud
Feelings:

Annoyed

Insecure

Unhappy

14% Customer Service
Feelings:

Annoyed

Disappointed

Unhappy

14% Inconvenienced
Feelings:

Annoyed

Disappointed

Unhappy

14% Delay
Feelings:

Annoyed

Disappointed

Unhappy

Fashion Customers

Most talked about by Fashion customers

High
Low

How this makes Fashion customers feel

High
Low
19% Customer Service
Feelings:

Frustrated

Annoyed

Furious

Disappointed

Let down

Unsatisfied

Disgusted

Unhappy

Other

Anxious

Surprised

Anti Climax

Insecure

Displeased

Uneasy

19% Financial Loss
Feelings:

Annoyed

Frustrated

Furious

Disappointed

Disgusted

Unsatisfied

Let down

Unhappy

Insecure

Other

Offended

Displeased

16% Delivery
Feelings:

Annoyed

Disappointed

Frustrated

Let down

Furious

Unhappy

Anxious

Surprised

Anti Climax

Unsatisfied

Insecure

Uneasy

11% Communication
Feelings:

Annoyed

Frustrated

Disappointed

Furious

Let down

Unsatisfied

Anti Climax

Insecure

Uneasy

5% Returns
Feelings:

Annoyed

Furious

Frustrated

Let down

Disappointed

Disgusted

Offended

Unsatisfied

Other

5% Delay
Feelings:

Disappointed

Annoyed

Frustrated

Let down

Furious

Unhappy

4% Inconvenienced
Feelings:

Annoyed

Disappointed

Frustrated

Unsatisfied

Unhappy

4% Fraud
Feelings:

Furious

Frustrated

Disappointed

Disgusted

Other

Displeased

Let down

Unhappy

Insecure

Annoyed

3% Discrimination
Feelings:

Furious

Frustrated

Disgusted

Annoyed

Offended

3% Expectations Exceeded
Feelings:

Grateful

Happy

Delighted

Special

Pleased

Overjoyed

3% Communication
Feelings:

Grateful

Happy

Delighted

Special

Pleased

Overjoyed

3% Service
Feelings:

Grateful

Happy

Delighted

Special

Pleased

Overjoyed

2% Rudeness
Feelings:

Frustrated

Disgusted

Furious

Disappointed

Annoyed

1% Other
Feelings:

Annoyed

1% Quality of product
Feelings:

Furious

Frustrated

Disgusted

Most positive experiences about Fashion companies

High
Low
  1. Wowcher
  2. Asos
  3. Foot Locker
  4. JD Sports Fashion

Least positive experiences about Fashion companies

High
Low
  1. TK Maxx
  2. Saltspin
View the industry page
J

J Higgins - Status: Approved

Submit your own

What happened

I ordered £80 worth of goods from SHEIN they took my money but I’ve never received my goods they are saying they were delivered but they were not and I’ve tried contacting them with no luck I’m a pensioner disabled on a low income and was buying presents fir my daughter’s birthday

What I wish had happened

I wish I had received the goods I’d saved up and paid for

Read more

Khushbu - Status: Approved

What happened

My parcel suppose to come by 23rd of December I haven't received yet. Tracking status is been not updating from last 12 days.. it's really disappointing 😞. It was my baby's first Christmas outfit and it didn't arrived on Time. I am really furious. If I knew about this going to happen I wouldn't ...

What I wish had happened

I just wanted the delivery on time so I could make my baby happy for her first Christmas. It's ruined my and my husband's mood

Read more
No great experiences publicly shared. Be the first.