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Recent Complaints :(

  • In January of this year I contacted sky to asked them about upgrading to the sky Q box I was told that my bill would go from £53 to £63 which I said okay couple of days later I phoned and I cancel ...
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  • As part of a rewards scheme that they advertised , my mother contracted to sky as a new customer on my recommendation therefire we would both be rewarded with a £90 reward card to spend. There was a ...
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  • WiFi is underperforming
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D Hall - Status: Approved

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What happened

In January of this year I contacted sky to asked them about upgrading to the sky Q box I was told that my bill would go from £53 to £63 which I said okay couple of days later I phoned and I cancel the sky Q speaking to the gentleman which is in the customer service he said to me Mrs Hall you do n...

What I wish had happened

What I would like sky to do is to give me the package I agreed at the price I agreed within that contract my contract is well within my contractional period ,please please keep to what was agreed

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S Watson - Status: Approved

What happened

As part of a rewards scheme that they advertised , my mother contracted to sky as a new customer on my recommendation therefire we would both be rewarded with a £90 reward card to spend. There was a link to gain this however i wasnt sent it and my mums link wouldnt allow her to connect on it. . My ...

What I wish had happened

To both have received our rewards.

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L Mclean - Status: Approved

What happened

WiFi is underperforming

What I wish had happened

That they make their WiFi preform to the standards it says in there websits

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