Sky

Recent great
experiences :)

No great experiences publicly shared. Be the first.

Recent not so great
experiences :(

  • In January of this year I contacted sky to asked them about upgrading to the sky Q box I was told that my bill would go from £53 to £63 which I said okay couple of days later I phoned and I cancel ...
  • As part of a rewards scheme that they advertised , my mother contracted to sky as a new customer on my recommendation therefire we would both be rewarded with a £90 reward card to spend. There was a ...
  • WiFi is underperforming

Sky Customers

Most talked about by Sky customers

High
Low

How this makes Sky customers feel

High
Low
31% Inconvenienced
Feelings:

Frustrated

Disgusted

Furious

Annoyed

Let down

Unhappy

23% Customer Service
Feelings:

Frustrated

Disgusted

Let down

Disappointed

Furious

15% Financial Loss
Feelings:

Frustrated

Disappointed

Let down

Annoyed

Furious

15% Fraud
Feelings:

Frustrated

Annoyed

Unhappy

Furious

8% Communication
Feelings:

Let down

Disgusted

Frustrated

8% Rudeness
Feelings:

Unhappy

Frustrated

Annoyed

Telecom Customers

Most talked about by Telecom customers

High
Low

How this makes Telecom customers feel

High
Low
28% Customer Service
Feelings:

Frustrated

Annoyed

Furious

Disgusted

Let down

Disappointed

Unsatisfied

Offended

Unhappy

Anxious

Displeased

19% Inconvenienced
Feelings:

Frustrated

Annoyed

Furious

Let down

Disgusted

Unhappy

Unsatisfied

Disappointed

Miffed

14% Communication
Feelings:

Frustrated

Let down

Furious

Disgusted

Annoyed

Disappointed

Displeased

Unsatisfied

Anxious

Offended

11% Financial Loss
Feelings:

Frustrated

Annoyed

Furious

Disappointed

Anxious

Miffed

Disgusted

Let down

Unhappy

6% Quality of product
Feelings:

Annoyed

Frustrated

Unsatisfied

Disappointed

Displeased

Let down

Offended

5% Delay
Feelings:

Frustrated

Let down

Furious

Disgusted

Unsatisfied

Annoyed

Disappointed

5% Fraud
Feelings:

Frustrated

Annoyed

Furious

Unhappy

Offended

3% Other
Feelings:

Let down

Frustrated

Annoyed

3% Returns
Feelings:

Annoyed

Let down

Frustrated

Disappointed

3% Rudeness
Feelings:

Frustrated

Unhappy

Annoyed

Furious

Disgusted

2% Discrimination
Feelings:

Annoyed

Disappointed

Disgusted

2% Embarrassment
Feelings:

Disappointed

Disgusted

Most positive experiences about Telecom companies

High
Low
  1. Virgin Media
  2. Sky
  3. Three
  4. British Telecom

Least positive experiences about Telecom companies

High
Low
No great experiences publicly shared. Be the first.
G

George - Status: Approved

What happened

Internet keeps turning off and on

What I wish had happened

I wish the internet would work like other broud brands

No great experiences publicly shared. Be the first.