Recent great
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Recent not so great
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Team Knowhow Customers
Most talked about by Team Knowhow customers
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Electronics Customers
Most talked about by Electronics customers
How this makes Electronics customers feel
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Most positive experiences about Electronics companies
What happened
I have a repair policy with them on the 9th of june they come out to repair my washing machine they told me parts were out of stock as soon as they are in we will be back I have a policy that stats if it’s not repaired within 14 days I can ask for a replacement after 14 days I rang and as for a re...
What I wish had happened
I would like for my machine to be replace as per my policy
What happened
My laptop was sent to team Knowhow from the Currys that I bought it from, fir a standard factory reset. This was over a month ago. I was told that o would get my laptop back on the 2/10. This did not happen. I am now in the situation where they have admitted they have lost my laptop at the team Kn...
What I wish had happened
Be given a replacement machine as soon as my machine was delayed due to team Knowhow losing it. To be part of a transparent process where team Knowhow did not use the pandemic as a shield for their ineptitude
What happened
Hi Emily, In July my dishwasher broke . First the call centre gave a wrong address to the engineer .After I spent one month when I could speak a manager who corrected my address in the system. 17/09/20 the engineer arrived (during this time as well I paid the insurance but I had not a working machin...
What I wish had happened
If I pay the insurance and if the machine break I would like to get engineer in time and if he can not repair ai would like to get a voucher because I would like to buy a new one.