Team Knowhow

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Recent not so great
experiences :(

  • M I have a repair policy with them on the 9th of june they come out to repair my washing machine they told me parts were out of stock as soon as they are in we will be back I have a policy that stats if...
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  • My laptop was sent to team Knowhow from the Currys that I bought it from, fir a standard factory reset. This was over a month ago. I was told that o would get my laptop back on the 2/10. This did not ...
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  • N Hi Emily, In July my dishwasher broke . First the call centre gave a wrong address to the engineer .After I spent one month when I could speak a manager who corrected my address in the system. 17/09/2...
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Team Knowhow Customers

Most talked about by Team Knowhow customers

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How this makes Team Knowhow customers feel

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23% Customer Service
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18% Delay
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15% Communication
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15% Inconvenienced
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10% Other
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8% Financial Loss
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5% Fraud
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3% Returns
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3% Rudeness
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Electronics Customers

Most talked about by Electronics customers

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How this makes Electronics customers feel

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26% Customer Service
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13% Financial Loss
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13% Inconvenienced
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12% Communication
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8% Quality of product
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7% Delay
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6% Rudeness
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3% Fraud
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2% Returns
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2% Other
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2% Delivery
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2% Service
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1% Discrimination
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1% Expectations Exceeded
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1% Quality of product
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Satisfied

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Happy

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1% Communication
Feelings:

Delighted

Most positive experiences about Electronics companies

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Low
  1. Currys PC World
  2. Team Knowhow
  3. Sparrow Electronics
  4. Samsung

Least positive experiences about Electronics companies

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  1. Apple
  2. Bosch
  3. Dyson
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C REAVELY - Status: Approved

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What happened

14 days after first contact of my washing machine breaking downstill not fixed Get passed back and forward from different people all with different excuses. Now told it could take another 7 days to issue a ecode. Worst experience i have gad with any insurance company. Will never take out cover with ...

What I wish had happened

I had a professional company in charge of my insurance cover.

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