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Recent Complaints :(

K Late delivery, no apology or compensation
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S I am fed up with not being able to buy a healthy lunch from Tesco. They clearly don't understand the concept of high protein low carbs they think healthy food is diet food or sushi. If on the rare o...
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R My sister and I went to Tesco Metro in Didsbury village, Manchester this evening and I feel that we were treated unfairly (as well as other shoppers from the same households). I have not experienced a...
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Tesco Customers

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25% Customer Service

Feelings:

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Frustrated

Disappointed

Anxious

Let down

13% Inconvenienced

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13% Rudeness

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Furious

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Disgusted

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13% Quality of product

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Disgusted

13% Discrimination

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Disappointed

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Furious

Disgusted

13% Embarrassment

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Anxious

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6% Delivery

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Annoyed

6% Communication

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Furious

Disgusted

Supermarket Customers

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How this makes Supermarket customers feel

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13% Inconvenienced

Feelings:

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Disappointed

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Furious

Offended

13% Quality of product

Feelings:

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Sad

Miffed

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13% Customer Service

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Anxious

Disgusted

10% Rudeness

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Let down

Furious

Offended

Frustrated

Disgusted

Disappointed

Annoyed

10% Communication

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Special

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Happy

8% Discrimination

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Furious

Disgusted

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Offended

8% Embarrassment

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Let down

Offended

Disappointed

Annoyed

Anxious

Frustrated

8% Service

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Special

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Happy

5% Communication

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Annoyed

5% Expectations Exceeded

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3% Injury

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Surprised

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3% Delivery

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Annoyed

3% Other

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Satisfied

3% Financial Loss

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Furious

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K Rosenfeld - Status: Approved

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What happened

Late delivery, no apology or compensation

What I wish had happened

An apology and a significant discount off next shop as has happened several times

S Busby - Status: Approved

What happened

I am fed up with not being able to buy a healthy lunch from Tesco. They clearly don't understand the concept of high protein low carbs they think healthy food is diet food or sushi. If on the rare occasion I can find something then its never in a meal deal and they always overcharge. When I ask a...

What I wish had happened

I would like the Tesco buyers to keep up with modern eating supply food at a reasonable cost and train their staff accordingly. I do not want to be forwarded to a website each time I want to give feedback. If they don't want their staff to handle complaints then they need to populate their stores w...

R Butler - Status: Approved

What happened

My sister and I went to Tesco Metro in Didsbury village, Manchester this evening and I feel that we were treated unfairly (as well as other shoppers from the same households). I have not experienced any other store (Tesco or otherwise) that makes members of the same household wait to shop separately...

What I wish had happened

For common sense to prevail and the security guard to use his brain.

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