Tesco

Recent Compliments :)

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Recent Complaints :(

  • K Late delivery, no apology or compensation
  • S I am fed up with not being able to buy a healthy lunch from Tesco. They clearly don't understand the concept of high protein low carbs they think healthy food is diet food or sushi. If on the rare o...
  • R My sister and I went to Tesco Metro in Didsbury village, Manchester this evening and I feel that we were treated unfairly (as well as other shoppers from the same households). I have not experienced a...

Tesco Customers

Most talked about by Tesco customers

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Low

How this makes Tesco customers feel

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Low
25% Customer Service
Feelings:

Annoyed

Frustrated

Disappointed

Anxious

Let down

13% Inconvenienced
Feelings:

Frustrated

Annoyed

Disappointed

13% Rudeness
Feelings:

Let down

Furious

Annoyed

Disgusted

Frustrated

13% Quality of product
Feelings:

Annoyed

Frustrated

Let down

Disgusted

13% Discrimination
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Furious

Disgusted

13% Embarrassment
Feelings:

Annoyed

Anxious

Let down

6% Delivery
Feelings:

Frustrated

Annoyed

6% Communication
Feelings:

Let down

Furious

Disgusted

Supermarket Customers

Most talked about by Supermarket customers

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Low

How this makes Supermarket customers feel

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Low
13% Inconvenienced
Feelings:

Annoyed

Frustrated

Let down

Disappointed

Disgusted

Furious

Offended

13% Quality of product
Feelings:

Disgusted

Annoyed

Disappointed

Sad

Miffed

Frustrated

Let down

13% Customer Service
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Anxious

Disgusted

10% Rudeness
Feelings:

Let down

Furious

Offended

Frustrated

Disgusted

Disappointed

Annoyed

10% Communication
Feelings:

Grateful

Delighted

Special

Satisfied

Happy

8% Discrimination
Feelings:

Frustrated

Disappointed

Let down

Furious

Disgusted

Annoyed

Offended

8% Embarrassment
Feelings:

Let down

Offended

Disappointed

Annoyed

Anxious

Frustrated

8% Service
Feelings:

Delighted

Special

Grateful

Satisfied

Happy

5% Communication
Feelings:

Furious

Disappointed

Disgusted

Frustrated

Let down

Annoyed

5% Expectations Exceeded
Feelings:

Special

Grateful

Delighted

Happy

3% Injury
Feelings:

Disappointed

Surprised

Let down

3% Delivery
Feelings:

Frustrated

Annoyed

3% Other
Feelings:

Delighted

Grateful

Satisfied

3% Financial Loss
Feelings:

Offended

Let down

Furious

Most complained about Supermarket companies

High
Low
  1. Tesco
  2. Sainsbury (J)
  3. Asda
  4. Co-op

Most complimented Supermarket companies

High
Low
  1. Morrisons
  2. Waitrose
  3. Morrison (Wm) Supermarkets
K

K Rosenfeld - Status: Approved

What happened

Late delivery, no apology or compensation

What I wish had happened

An apology and a significant discount off next shop as has happened several times

S

S Busby - Status: Approved

What happened

I am fed up with not being able to buy a healthy lunch from Tesco. They clearly don't understand the concept of high protein low carbs they think healthy food is diet food or sushi. If on the rare occasion I can find something then its never in a meal deal and they always overcharge. When I ask a...

What I wish had happened

I would like the Tesco buyers to keep up with modern eating supply food at a reasonable cost and train their staff accordingly. I do not want to be forwarded to a website each time I want to give feedback. If they don't want their staff to handle complaints then they need to populate their stores w...

R

R Butler - Status: Approved

What happened

My sister and I went to Tesco Metro in Didsbury village, Manchester this evening and I feel that we were treated unfairly (as well as other shoppers from the same households). I have not experienced any other store (Tesco or otherwise) that makes members of the same household wait to shop separately...

What I wish had happened

For common sense to prevail and the security guard to use his brain.

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