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Recent Compliments :)

L When visiting the store to make a complaint, I spoke to a young man named Liam was extremely helpful and took the time to get me the information I required.
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Recent Complaints :(

K Late delivery, no apology or compensation
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S I am fed up with not being able to buy a healthy lunch from Tesco. They clearly don't understand the concept of high protein low carbs they think healthy food is diet food or sushi. If on the rare o...
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R My sister and I went to Tesco Metro in Didsbury village, Manchester this evening and I feel that we were treated unfairly (as well as other shoppers from the same households). I have not experienced a...
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Tesco Customers

Most talked about by Tesco customers

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How this makes Tesco customers feel

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20% Customer Service

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Frustrated

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10% Delivery

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Furious

10% Inconvenienced

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10% Rudeness

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10% Quality of product

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10% Discrimination

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Furious

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10% Embarrassment

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5% Communication

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5% Service

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5% Expectations Exceeded

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5% Communication

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Happy

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Supermarket Customers

Most talked about by Supermarket customers

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How this makes Supermarket customers feel

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15% Customer Service

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Anxious

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Other

Scared

15% Inconvenienced

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Furious

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Anxious

Surprised

Offended

9% Quality of product

Feelings:

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Miffed

Sad

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9% Financial Loss

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Furious

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7% Rudeness

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7% Communication

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6% Embarrassment

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6% Service

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5% Delivery

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5% Discrimination

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5% Communication

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Indifferent

4% Expectations Exceeded

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2% Returns

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1% Other

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1% Other

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1% Delay

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1% Injury

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Most complained about Supermarket companies

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K Rosenfeld - Status: Approved

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What happened

Late delivery, no apology or compensation

What I wish had happened

An apology and a significant discount off next shop as has happened several times

S Busby - Status: Approved

What happened

I am fed up with not being able to buy a healthy lunch from Tesco. They clearly don't understand the concept of high protein low carbs they think healthy food is diet food or sushi. If on the rare occasion I can find something then its never in a meal deal and they always overcharge. When I ask a...

What I wish had happened

I would like the Tesco buyers to keep up with modern eating supply food at a reasonable cost and train their staff accordingly. I do not want to be forwarded to a website each time I want to give feedback. If they don't want their staff to handle complaints then they need to populate their stores w...

R Butler - Status: Approved

What happened

My sister and I went to Tesco Metro in Didsbury village, Manchester this evening and I feel that we were treated unfairly (as well as other shoppers from the same households). I have not experienced any other store (Tesco or otherwise) that makes members of the same household wait to shop separately...

What I wish had happened

For common sense to prevail and the security guard to use his brain.

L Shapcott - Status: Approved

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What happened

When visiting the store to make a complaint, I spoke to a young man named Liam was extremely helpful and took the time to get me the information I required.

The impact it had

Nice to see some of your staff are very good at their job.