Recent great
experiences :)
Recent not so great
experiences :(
The Range Customers
Most talked about by The Range customers
How this makes The Range customers feel
Annoyed
Unsatisfied
Frustrated
Disappointed
Unhappy
Furious
Frustrated
Unsatisfied
Annoyed
Disappointed
Furious
Furious
Disappointed
Frustrated
Annoyed
Unsatisfied
Annoyed
Frustrated
Annoyed
Unsatisfied
Unhappy
Unsatisfied
Unhappy
Annoyed
Frustrated
Unsatisfied
Disappointed
Home & Garden Customers
Most talked about by Home & Garden customers
How this makes Home & Garden customers feel
Frustrated
Unsatisfied
Annoyed
Disappointed
Furious
Unhappy
Unsatisfied
Frustrated
Disappointed
Annoyed
Furious
Furious
Disappointed
Frustrated
Annoyed
Frustrated
Unsatisfied
Unhappy
Annoyed
Unsatisfied
Unhappy
Annoyed
Let down
Frustrated
Unsatisfied
Annoyed
Frustrated
Unsatisfied
Disappointed
Most positive experiences about Home & Garden companies
Least positive experiences about Home & Garden companies
What happened
A recent delivery turned up with over half of the goods broken. Despite over 3 hours on the phone to Customer Services, no answer, messages & photo's placed on Twitter & Facebook, No reply. An email to the only director i could find containing the same photo's.. No reply... After reading through the...
What I wish had happened
My call being answered within a reasonable time. Obviously not immediately but within 20 minutes
What happened
I placed an order online for a mirror. The mirror was not available for store pick up so had to pay £10 for delivery. The delivery came when expected. When I unwrapped the mirror there was a scratch near the bevelled edge. On closer inspection there were some black dots around the mirror. I believe...
What I wish had happened
I wished that they had replied to my 1st email regarding my faulty mirror, then I would not have had to call them this morning and feel even more frustrated because they didn't answer my call. I also called head office. I thought they may have said something like, we are very short staffed at the mo...
What happened
I placed an order with The Range UK on the 10th June 2021, but only half the order has arrived and the other part says arrival date should have been 23rd June 2021. After waiting 40mins or more each time to speak to someone from their customer service team I am told someone will contact me to arrang...
What I wish had happened
I get the promised response to my entitled refund to the missing order and arranging a collection to part of the order that did arrive to get a refund on that as well