TK Maxx

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Recent Compliments :)

  • P TK Maxx Purley Way's staff is the nicest staff you can find! They are always here and ready to help, even though the pandemic made everything a little harder. Really lovely place to go!
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Recent Complaints :(

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TK Maxx Customers

Most talked about by TK Maxx customers

High
Low

How this makes TK Maxx customers feel

High
Low
33% Expectations Exceeded
Feelings:

Happy

Pleased

Grateful

33% Communication
Feelings:

Happy

Pleased

Grateful

33% Service
Feelings:

Happy

Pleased

Grateful

Fashion Customers

Most talked about by Fashion customers

High
Low

How this makes Fashion customers feel

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Low
15% Delivery
Feelings:

Furious

Let down

Disappointed

Frustrated

Annoyed

15% Financial Loss
Feelings:

Furious

Frustrated

Disgusted

11% Delay
Feelings:

Let down

Disappointed

Furious

Frustrated

Annoyed

11% Customer Service
Feelings:

Furious

Frustrated

Disgusted

Let down

7% Expectations Exceeded
Feelings:

Grateful

Delighted

Happy

Special

Pleased

7% Service
Feelings:

Grateful

Delighted

Special

Happy

Pleased

7% Communication
Feelings:

Grateful

Happy

Pleased

Delighted

Special

7% Returns
Feelings:

Furious

Annoyed

Frustrated

Disgusted

Let down

Disappointed

7% Fraud
Feelings:

Furious

Frustrated

Disappointed

Disgusted

4% Discrimination
Feelings:

Frustrated

Disgusted

Furious

4% Rudeness
Feelings:

Disgusted

Furious

Frustrated

4% Quality of product
Feelings:

Furious

Frustrated

Disgusted

Most complained about Fashion companies

High
Low
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  2. Foot Locker
  3. JD Sports Fashion
  4. North Face

Most complimented Fashion companies

High
Low
  1. TK Maxx
  2. Saltspin
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P

P Andreani - Status: Approved

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What happened

TK Maxx Purley Way's staff is the nicest staff you can find! They are always here and ready to help, even though the pandemic made everything a little harder. Really lovely place to go!

The impact it had

I felt safe and happy to shop!

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