Vodafone

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  • S Hi all. Just thought I would post my issues I have had with Vodafone on here. I have been a customer for over 8 years. I got a new Samsung s10 lite in July last year. From the beginning of my contract...
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  • A Network problem
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Vodafone Customers

Most talked about by Vodafone customers

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Low

How this makes Vodafone customers feel

High
Low
33% Customer Service
Feelings:

Annoyed

Frustrated

Let down

Unhappy

17% Other
Feelings:

Annoyed

Let down

Frustrated

17% Returns
Feelings:

Annoyed

Let down

Frustrated

17% Financial Loss
Feelings:

Frustrated

Annoyed

Unhappy

17% Inconvenienced
Feelings:

Frustrated

Annoyed

Unhappy

Telecom Customers

Most talked about by Telecom customers

High
Low

How this makes Telecom customers feel

High
Low
28% Customer Service
Feelings:

Frustrated

Annoyed

Furious

Disgusted

Let down

Disappointed

Unsatisfied

Offended

Unhappy

Anxious

Displeased

19% Inconvenienced
Feelings:

Frustrated

Annoyed

Furious

Let down

Disgusted

Unhappy

Unsatisfied

Disappointed

Miffed

14% Communication
Feelings:

Frustrated

Let down

Furious

Disgusted

Annoyed

Disappointed

Displeased

Unsatisfied

Anxious

Offended

11% Financial Loss
Feelings:

Frustrated

Annoyed

Furious

Disappointed

Anxious

Miffed

Disgusted

Let down

Unhappy

6% Quality of product
Feelings:

Annoyed

Frustrated

Unsatisfied

Disappointed

Displeased

Let down

Offended

5% Delay
Feelings:

Frustrated

Let down

Furious

Disgusted

Unsatisfied

Annoyed

Disappointed

5% Fraud
Feelings:

Frustrated

Annoyed

Furious

Unhappy

Offended

3% Other
Feelings:

Let down

Frustrated

Annoyed

3% Returns
Feelings:

Annoyed

Let down

Frustrated

Disappointed

3% Rudeness
Feelings:

Frustrated

Unhappy

Annoyed

Furious

Disgusted

2% Discrimination
Feelings:

Annoyed

Disappointed

Disgusted

2% Embarrassment
Feelings:

Disappointed

Disgusted

Most positive experiences about Telecom companies

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  1. Virgin Media
  2. Sky
  3. Three
  4. British Telecom

Least positive experiences about Telecom companies

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S

S Mayson - Status: Approved

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What happened

Hi all. Just thought I would post my issues I have had with Vodafone on here. I have been a customer for over 8 years. I got a new Samsung s10 lite in July last year. From the beginning of my contract I had issues with connecting with 4G. In July 2021 after months of complaining and new sim cards th...

What I wish had happened

All I want is a like for like new phone.

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A

A Razzaq - Status: Approved

What happened

Network problem

What I wish had happened

2 things one cancel my contract or give me network.

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