Wowcher

Recent great
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Recent not so great
experiences :(

  • I purchased a weekend break but was unable to use it due to the lockdown restrictions. When the restrictions were lifted, I booked a date but the venue then cancelled the booking. Wowcher have said th...

Wowcher Customers

Most talked about by Wowcher customers

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Low

How this makes Wowcher customers feel

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Low
33% Financial Loss
Feelings:

Annoyed

Unsatisfied

Other

33% Returns
Feelings:

Annoyed

Unsatisfied

Other

33% Customer Service
Feelings:

Annoyed

Unsatisfied

Other

Fashion Customers

Most talked about by Fashion customers

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Low

How this makes Fashion customers feel

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Low
20% Financial Loss
Feelings:

Frustrated

Furious

Annoyed

Disgusted

Disappointed

Let down

Other

Unsatisfied

Unhappy

Offended

Insecure

Displeased

18% Customer Service
Feelings:

Frustrated

Furious

Annoyed

Disappointed

Let down

Disgusted

Other

Unsatisfied

Anxious

Surprised

Insecure

Anti Climax

Displeased

Unhappy

15% Delivery
Feelings:

Frustrated

Disappointed

Annoyed

Furious

Let down

Surprised

Unsatisfied

Anti Climax

Unhappy

Anxious

8% Communication
Feelings:

Annoyed

Frustrated

Disappointed

Furious

Insecure

Let down

Anti Climax

7% Returns
Feelings:

Annoyed

Furious

Frustrated

Disappointed

Offended

Disgusted

Unsatisfied

Other

Let down

6% Delay
Feelings:

Frustrated

Disappointed

Furious

Let down

Annoyed

4% Fraud
Feelings:

Furious

Frustrated

Other

Displeased

Let down

Disappointed

Disgusted

4% Discrimination
Feelings:

Furious

Offended

Frustrated

Disgusted

Annoyed

4% Expectations Exceeded
Feelings:

Grateful

Happy

Delighted

Special

Pleased

Overjoyed

4% Communication
Feelings:

Grateful

Happy

Overjoyed

Pleased

Delighted

Special

4% Service
Feelings:

Grateful

Happy

Overjoyed

Delighted

Special

Pleased

1% Inconvenienced
Feelings:

Annoyed

Frustrated

Unsatisfied

1% Quality of product
Feelings:

Furious

Frustrated

Disgusted

1% Rudeness
Feelings:

Frustrated

Disgusted

Furious

Most positive experiences about Fashion companies

High
Low
  1. Asos
  2. Foot Locker
  3. River Island
  4. JD Sports Fashion

Least positive experiences about Fashion companies

High
Low
  1. TK Maxx
  2. Saltspin

R Jones - Status: Approved

What happened

I purchased a weekend break but was unable to use it due to the lockdown restrictions. When the restrictions were lifted, I booked a date but the venue then cancelled the booking. Wowcher have said that they will not refund my purchase cost, but will only give me a Wowcher Credit to use on another i...

What I wish had happened

As the venue cancelled my booking, I should be given a full cash refund to my account

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