Most positive experiences about Electronics companies

  1. Currys PC World
  2. Team Knowhow
  3. Sparrow Electronics
  4. Samsung

Least positive experiences about Electronics companies

  1. Apple
  2. Bosch
  3. Dyson

Recent not so great experiences :(

  • J I bought laptop from curry’s last year in March. In October, I accidentally dropped the laptop when I was coming downstairs. I contacted the teamknow how and asked them repair as I had extended warr...
  • C We went into the shop on Saturday to purchase a desktop computer as ours had just died. We were shown a few but the one we purchased was on offer. We asked if this would be suitable for playing games ...
  • I had a tumble dryer delivered on 4th March that was damaged. Called straight away to arrange collection and redelivery, let down 3 times. Asked for refund, finally collected item and still refusin...

Recent great experiences :)

  • N I went into the store looking to buy a new laptop. I’d also been having a few issues with my Apple ID and wanted to sort this out too. Johnny who helped me was amazing! So polite and patient. He exp...
  • H Fault error on Bosch oven, only had it 18 months but fantastic customer service getting an engineer out and absolutely lovely on the phone. Apologetic and empathetic.
  • Had a problem with my Dyson V10 and phoned the call centre. The advisor (a lovely lady called Louise) immediately diagnosed the problem and sent a replacement part as it is still under the two-year gu...

The Consumer Champion

Martin Newman

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