Kindly shared by Anonymous
What happened
I purchased a necklace and wanted it to be personalised with my partners name. A great valentines day gift! Her name was a bit too long, Charlotte! But a quick call to their CS team and WOW they were super helpful, even popped in a free gift box! :)
The impact it had
Gave me a warm loving feeling and will spread the word of how good their customer service is.
Where this happened
On the phone - 01603859111
Lisa Angel Customers
Most talked about by Lisa Angel customers
High
Low
How this makes Lisa Angel customers feel
High
Low
33% Service
Feelings:
Overjoyed
Special
Grateful
33% Communication
Feelings:
Overjoyed
Special
Grateful
33% Expectations Exceeded
Feelings:
Overjoyed
Special
Grateful
Jewellery Customers
Most talked about by Jewellery customers
High
Low
How this makes Jewellery customers feel
High
Low
33% Service
Feelings:
Overjoyed
Special
Grateful
33% Communication
Feelings:
Overjoyed
Special
Grateful
33% Expectations Exceeded
Feelings:
Overjoyed
Special
Grateful
Most positive experiences about Jewellery companies
High
Low
No not so great experiences publicly shared. Be the first.