A compliment about Lisa Angel

Status: Approved

#Service #Communication #ExpectationsExceeded  Overjoyed Special Grateful 

Kindly shared by Anonymous

What happened

I purchased a necklace and wanted it to be personalised with my partners name. A great valentines day gift! Her name was a bit too long, Charlotte! But a quick call to their CS team and WOW they were super helpful, even popped in a free gift box! :)

The impact it had

Gave me a warm loving feeling and will spread the word of how good their customer service is.

Where this happened

On the phone - 01603859111

Lisa Angel Customers

Most talked about by Lisa Angel customers

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33% Service
Feelings:

Overjoyed

Special

Grateful

33% Communication
Feelings:

Overjoyed

Special

Grateful

33% Expectations Exceeded
Feelings:

Overjoyed

Special

Grateful

Jewellery Customers

Most talked about by Jewellery customers

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Low

How this makes Jewellery customers feel

High
Low
33% Service
Feelings:

Overjoyed

Special

Grateful

33% Communication
Feelings:

Overjoyed

Special

Grateful

33% Expectations Exceeded
Feelings:

Overjoyed

Special

Grateful

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  1. Lisa Angel