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MARTIN NEWMAN
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Recent customer experiences

Needed a replacement Oven. Organised quickly and efficiently 2 guys came ex...

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I had to return a electrical item 8 months after buying it as it became fau...

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Went in argos at merry Hill center and a young girl name of Louise came u...

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It was Chelsea Gamers,the console arrived on time within 24 hrs of ordering...

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Fast delivery, hassle free and came well packaged. Items in immaculate cond...

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I had an appointment with Judith for a bra fitting at Marks and Spencer in ...

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Stumbled upon the nicest cashier who made sure the glasses I had selected w...

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As always excellent service. The lady on the till was helpful as usual and ...

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Needed help from staff and they were available and helpful

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We were greeted by Johnny Murphy who ascertained what type of mattress woul...

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i like visiting Target than anyhing else because they have almost everythin...

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I forgot my bank card to pay for my shopping and the lovely guy that was o...

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Tower of London

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Was afraid I may not have ordered the right dosage for my cat's flea treatm...

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A lovely man named Keith at the Swindon Dorcan morrisons store really helpe...

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I had a flat tyre so I had to get a new one. I couldn't buy it online at th...

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Bought an iPad holder and was really impressed with the product, the price,...

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When visiting the store to make a complaint, I spoke to a young man named L...

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Item did not arrive, Amazon provided refund request. Funds back in account ...

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Driver didn't even attempt to ring my door & then after speaking to the dpd...

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Bolton Shopping Park Argos 14.11.2020 a young women was very kind, approach...

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Had a flight cancelled but was refunded within 5 days.

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Visited today by Sanj and Annemarie for an eye test. I would just like to s...

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TK Maxx Purley Way's staff is the nicest staff you can find! They are alway...

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We ordered a new bathroom and kitchen from the Warrington store, we were se...

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I bought a product on their marketplace and thought it was poor quality so ...

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Good service, their assistants are extremely helpful and we found all we we...

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Dunelm is the first store I have visited during covid that wipes down surfa...

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We had to have our Cocker Spaniel put to sleep last week. We’ve been usin...

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Delivery man was so lovely “robin” nandos Springfield quay.

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I was trying to obtain a refund from A hotel Chain in the UK but they would...

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I went for training and as part of my daily reflection, I needed a quite sp...

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They were very helpful.

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The staff in Morrison's, Letchworth are working so hard to keep everybody s...

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After a rocky start in December, I can safely say that DPD have never faile...

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In 2011 I was referred by my GP to an ear, nose and throat specialist, Prof...

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Internet keeps turning off and on

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Hi All, I just wanted to share an incident that happened tonight in Morriso...

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Waiting for a delivery that says it’s been delivered..it’s a complete d...

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Willow and wolf

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Your new my Morrisons is rubbish, I am considering going back to sainsburys...

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Not working it is faulty

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Waited over an hour for breakfast. Staff were completely incompetent to dea...

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I asked a lady in the kitchen how you do you know your order number she abr...

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I went to Morrisons supermarket in redditch to buy a made up pizza at 8 in ...

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I went to Morrisons today recommended by a friend for there wine store, I t...

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I ordered a brand new laptop and when I opened the box after it was deliver...

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Hi, I printed coupons in black and white which I got from the 'supporther'...

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I purchased a secondhand phone from a seller on their site. It stopped work...

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I was at the self service check out, I had scanned everything through and w...

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Bacon that i bought was well within the sell by date when i opened the pack...

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We went on there to get a few bits and to change our daughter who is days o...

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Payed for a bacon roll only to find out when opening it that it was actuall...

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The parcel was delivered whilst I was out, usually not a problem but this t...

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My name is XUEJIAO HAN and my birthday date is 27/07/1986. Today I went...

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I ordered an under the counter freezer and waited in all day for delivery. ...

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Failed to deliver my online shop and have yet to process my refund

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I’ve ordered a £650 garden furniture set in April . We have still not re...

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Myself and my partner ordered food I ordered a full English breakfast and m...

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I bought a bag of pasta a couple of weeks ago used it and it was 13 months ...

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As someone with learning disabilities and a vulnerable person I feel im be...

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Bought x2 sandwich platters for family party and whilst one platter was ok ...

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I didn’t have my ID to buy an energy drink, I was with my son and I’m 2...

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I visited your store in Lawley Telford on Saturday 18 June at around 4.15p...

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Twice now i activated an offer on the my morrisons app and both times the t...

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Went to get items I’m on butchers counter and was given cut Topside of be...

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I just received an email saying I had requested to cancel my order, which I...

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Mouldy grapes 2 days after purchase

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company..Good Grow. order.weed killer paid.23/5 amount.£15.05. when accept...

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Brought 6 Morrisons best Yorkshire puddings, only had 5 in the pack and 1 w...

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Yesterday I bought rug Jacquard 717356 which have a plastic or something sa...

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A Few Words From Our Users

Caitlin M:

"I think this is a good idea especially in terms of gathering a case and evidence in regards to a specific issue."

Matt G:

"Great site! It really gives you a voice."

Jess R:

"Really like this idea. It's great to see the specific employee getting recognition for their great service."

Lorraine W:

"What an excellent service! I contacted CSA yesterday with an issue I had with Argos. Today I had a call from Argos HO and reserved my issue within minutes even though Shop Staff, Online Chat, FB communication said there was nothing they could do!"

Christine D:

"Very helpful, problem was finally resolved one day after my post went live, despite multiple previous calls from me to the company with no results. Thank you"

James B:

"Highly recommend Customer Service Action. It's so frustrating dealing with customer service departments!"

Companies Improving their Service

In an effort to help vaccinate the UK, Uber offers discount on rides to or from vaccination centres.

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Asda gives 7,000 laptops to help school tackle digital exclusion.

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Selfridges introduces "Resellfridges": a shopping initiative where customers can buy pre-loved, Selfridges-curated pieces.

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Recent Posts

How to save money on food, essentials and bills

After being hit by a pandemic , we are now facing more distressing times that, for some of us, will force us to choose between eating or heating ....

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How to save money on energy and food bills

Sadly, and given the recent events in terms of energy prices and food bills increase , many families will find themselves in a difficult situation...

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Holidays, travel and refunds during COVID 19: our FAQ

Updated 30/11/2021 We've been through nearly two stressful years, so it is only right to relax and have some holidays ! However, what if not...

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