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MARTIN NEWMAN
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Recent customer experiences

Went in argos at merry Hill center and a young girl name of Louise came u...

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It was Chelsea Gamers,the console arrived on time within 24 hrs of ordering...

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Fast delivery, hassle free and came well packaged. Items in immaculate cond...

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I had an appointment with Judith for a bra fitting at Marks and Spencer in ...

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Stumbled upon the nicest cashier who made sure the glasses I had selected w...

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As always excellent service. The lady on the till was helpful as usual and ...

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Needed help from staff and they were available and helpful

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We were greeted by Johnny Murphy who ascertained what type of mattress woul...

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i like visiting Target than anyhing else because they have almost everythin...

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I forgot my bank card to pay for my shopping and the lovely guy that was o...

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Tower of London

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Was afraid I may not have ordered the right dosage for my cat's flea treatm...

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A lovely man named Keith at the Swindon Dorcan morrisons store really helpe...

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I had a flat tyre so I had to get a new one. I couldn't buy it online at th...

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Bought an iPad holder and was really impressed with the product, the price,...

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When visiting the store to make a complaint, I spoke to a young man named L...

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Item did not arrive, Amazon provided refund request. Funds back in account ...

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Driver didn't even attempt to ring my door & then after speaking to the dpd...

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Bolton Shopping Park Argos 14.11.2020 a young women was very kind, approach...

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Had a flight cancelled but was refunded within 5 days.

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Visited today by Sanj and Annemarie for an eye test. I would just like to s...

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TK Maxx Purley Way's staff is the nicest staff you can find! They are alway...

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We ordered a new bathroom and kitchen from the Warrington store, we were se...

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I bought a product on their marketplace and thought it was poor quality so ...

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Good service, their assistants are extremely helpful and we found all we we...

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Dunelm is the first store I have visited during covid that wipes down surfa...

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We had to have our Cocker Spaniel put to sleep last week. We’ve been usin...

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Delivery man was so lovely “robin” nandos Springfield quay.

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I was trying to obtain a refund from A hotel Chain in the UK but they would...

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I went for training and as part of my daily reflection, I needed a quite sp...

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They were very helpful.

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The staff in Morrison's, Letchworth are working so hard to keep everybody s...

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After a rocky start in December, I can safely say that DPD have never faile...

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In 2011 I was referred by my GP to an ear, nose and throat specialist, Prof...

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Every time we visit the Curzon, we get friendly, efficient and personalised...

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great friendly staff always smiling ,even when dealing with very difficult ...

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I found a dead spider in my grapes !!!!!!!!!

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Terrible till que’s at your Felixstowe store today. On most tills people ...

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Being a person from a different culture and ethnic background, I was treate...

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I went to shop today & staff was very rude

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I received and email saying my parcel has arrived I went to look outside wh...

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I have just been into the Ellesmere Port store of Morrisons and I was very ...

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Today (08.01.2022) at 10:30-11:00 I went to Norwich Riverside Morrisons to ...

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My parcel got left in my wheelie bin out side and it got took away I am fur...

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Terrible substitute products and some items weren't even substituted. Drive...

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They had contractors digging up their car park overnight for 3 days. It was...

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Leighton buzzard branch cafe have the worse staff refusing to sub any items...

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I purchased something that was on offer, when I got to the till I was charg...

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Management aren't clamping down on customers AND staff wearing face coverin...

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I did a large order for my food shop. Went to check out only to be told tha...

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My parcel suppose to come by 23rd of December I haven't received yet. Track...

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Order cancelled due to my card being compromised.spoke to bank.placed order...

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i was sent by my partner to collect some lateral flow test kits which she h...

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On 14th December I was cycling along Bishop Road in Bristol. Part way along...

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I ordered a bed from the Rugby NCF store in September 2021. The bed that w...

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Home move team failed to do their job which has left me without service. I...

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I ordered A qty 2 of Lynx Chill and was only delivered 1 the customer advic...

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Bought a prawn sandwich from the cafe. Redcar branch. Opened my second to a...

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My son is registered disabled. The website says that the cafe opens at 9am....

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I filled up my car for petrol and paid at the pump and was charged £100 fo...

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Ordered for store delivery on 25th October. Delivered to store later than t...

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Took payment on 25th October for £14 arrived in store 2 weeks later rather...

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I brought a bottle of vodka and the till assistance could not remove protec...

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Supposed to have delivery, states was delivered and picture got in touch a...

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I went into the store today and they clearly have a sign up saying customer...

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Bought a delivery pass can not get slots order tuned up after a good few pr...

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Rang for collection refused to pick up on behalf virgin

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I delivered my parcel in the very morning on Sunday morning. It was not eve...

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Purchased 10 pkts of marzipan for several Christmas cakes but it has gone s...

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disgusting meal from their new fast food hall in Lincoln

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I got on the bus in the morning and asked for a return and the bus driver g...

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In March 2020 I had been going through I rough time I’m disabled an got s...

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A Few Words From Our Users

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Matt G:

"Great site! It really gives you a voice."

Jess R:

"Really like this idea. It's great to see the specific employee getting recognition for their great service."

Lorraine W:

"What an excellent service! I contacted CSA yesterday with an issue I had with Argos. Today I had a call from Argos HO and reserved my issue within minutes even though Shop Staff, Online Chat, FB communication said there was nothing they could do!"

Christine D:

"Very helpful, problem was finally resolved one day after my post went live, despite multiple previous calls from me to the company with no results. Thank you"

James B:

"Highly recommend Customer Service Action. It's so frustrating dealing with customer service departments!"

Companies Improving their Service

In an effort to help vaccinate the UK, Uber offers discount on rides to or from vaccination centres.

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Asda gives 7,000 laptops to help school tackle digital exclusion.

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Selfridges introduces "Resellfridges": a shopping initiative where customers can buy pre-loved, Selfridges-curated pieces.

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Recent Posts

Holidays, travel and refunds during COVID 19: our FAQ

Updated 30/11/2021 We've been through nearly two stressful years, so it is only right to relax and have some holidays ! However, what if not...

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Our partnership with Synergy

With only 47 million complaints out of 173 million reaching the brand (Ombudsman, 2018) and 89% of consumers switching their business to a competi...

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How to spot fake reviews

Reviews are everywhere; this much we know. Reviews can be useful as they give us an insight into what we’re going to buy before we purchase ...

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