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MARTIN NEWMAN
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Recent Compliments

Visited today by Sanj and Annemarie for an eye test. I would just like to s...

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TK Maxx Purley Way's staff is the nicest staff you can find! They are alway...

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We ordered a new bathroom and kitchen from the Warrington store, we were se...

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I bought a product on their marketplace and thought it was poor quality so ...

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Good service, their assistants are extremely helpful and we found all we we...

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Dunelm is the first store I have visited during covid that wipes down surfa...

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We had to have our Cocker Spaniel put to sleep last week. We’ve been usin...

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Delivery man was so lovely “robin” nandos Springfield quay.

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I was trying to obtain a refund from A hotel Chain in the UK but they would...

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I went for training and as part of my daily reflection, I needed a quite sp...

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They were very helpful.

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The staff in Morrison's, Letchworth are working so hard to keep everybody s...

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After a rocky start in December, I can safely say that DPD have never faile...

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In 2011 I was referred by my GP to an ear, nose and throat specialist, Prof...

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Every time we visit the Curzon, we get friendly, efficient and personalised...

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great friendly staff always smiling ,even when dealing with very difficult ...

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I wasn't sure what I was after but the team helped me find the product and ...

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I had a steroid injection in my back a week ago and the consultant who carr...

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i received fast service product arrived fast and in perfect condition

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Had to buy a new battery for my wife's car and went online to check the pri...

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Great journey on the Gatwick Express, Victoria to Brighton in just 55 mins....

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I purchased a necklace and wanted it to be personalised with my partners na...

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I needed to ask for a refund for a product that didn't work. They actioned ...

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Moved to Bulb on price initially however their customer service (by person ...

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When opening my all in one credit card account I asked for a balance transf...

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I ordered a pair of jeans from Saltspin online. When they arrived there was...

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Had a problem with my Dyson V10 and phoned the call centre. The advisor (a ...

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Ordered a tap yesterday and it arrived this morning brilliant service

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They always go above and beyond with their customer service. Nothing is too...

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We had a aggressive viewer in the auditorium, who in the end had to be drag...

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I spoke with one of there technical team James Devitt and is went out of hi...

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Fault error on Bosch oven, only had it 18 months but fantastic customer ser...

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Great library team

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Visited the Harlow branch & we were assisted by Sarah. My daughter had her ...

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Their customer service is excellent. They really understand their customer ...

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My daughter went into anaphylactic shock from eating an egg. Everyone from ...

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Recent Complaints

I booked a holiday last year for a family holiday to Benidorm in August 202...

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Booked package holiday with Love Holidays flight with Ryanair got money bac...

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Still waiting on refund

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I had my holiday due on 7th May cancelled in April, I have been in a length...

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Was supposed to go on honeymoon 6th June could n't go as love holidays canc...

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It really seems unveliavable to me..."Covid 19,Nightmare". The issue was th...

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My holiday was cancelled in may this year due to covid 19 I got my holiday ...

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Waiting for a refund on a holiday cancelled in July

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My flight in May was cancelled in March and my refund is still being withhe...

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we were due to fly out on our first family holiday on the 6th of june 2020 ...

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I was meant to fly out with my family on the 6th of june 2020 the holiday w...

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Loveholidays cancelled our holiday 4 days before due to fly to Portugal on ...

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Flight times changed so ryanair offered a refund in april. Currently still ...

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Couldn't travel due to illness and sent a form online with a doctors letter...

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Had package holiday booked to turkey at end of October due to working for N...

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It’s been 7/8 months and Ryan air have still not refunded me from a cance...

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My daughter lives with in Wales and she's had a parcel sent to my address, ...

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Cancelled my flights for september in August but still no sign of a refund....

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Flight cancelled, received Email they will refund in full and got only the ...

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I ordered and paid for 6 tickets to see the show Sister Act in August 2020 ...

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I was offered a refund in July due to flight changes due to COVID-19. I'm s...

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They have taken payment for the year but I have cancelled our subscription,...

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Ordered a sofa X2 chairs on17/7 told it would be 6/8 weeks after 10 weeks w...

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I ordered a fitbit for my son's partners birthday which I gave to her whils...

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I booked a holiday with them that got cancelled in March due to covid. They...

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I ordered Mac Donald’s breakfast for my grandson and myself this morning ...

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Requested refund have been delayed since 19th October 20. Base individual...

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Airport has closed. Half our party got a refund straight away for booked f...

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cancelled flights voucher

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My flights were cancelled in April, and Easyjet refused to refund me. I don...

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I have booked a package holiday with love holidays however it has been canc...

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Hello, My names Alan Cain. I booked flights for my Mum and Auntie under ref...

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We were offered vouchers for flights we couldn’t use due to Hungarian Gov...

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Waiting for my flight refund from loveholidays from April

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Waiting for refund of cancelled flights

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I have recently purchased a sofa which I paid £700 deposit total cost £30...

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A Few Words From Our Users

Caitlin M:

"I think this is a good idea especially in terms of gathering a case and evidence in regards to a specific issue."

Matt G:

"Great site! It really gives you a voice."

Anne R:

"Great idea this. I especially like the compliment bit. I work in retail and it's not very often people will actually take the time to speak about good service. Always makes my day when someone does."

Jess R:

"Really like this idea. It's great to see the specific employee getting recognition for their great service."

Debs M:

"This would be a good service as many people don't like to complain or are afraid to."

James B:

"Highly recommend Customer Service Action. It's so frustrating dealing with customer service departments!"

Companies Improving their Service

Deka has launched five environmental, social and governance (ESG) ETFs as part of a climate change suite.

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The Birmingham 2022 Commonwealth Games will create 150 jobs, and is launching a new initiative designed to create more diversity in the broadcasting sector.

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Italian denim brand Replay has just set new sustainability standards for the rest of the industry with a card-carrying sustainable stretch jean.

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Recent Posts

How to spot fake websites

We’ve all been there - especially during lockdown ! You end up on this nice little website you see the trousers, dress, bag, phone, deals of...

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How to complain and compliment on our website

Reviews are getting more and more important in our daily lives – indeed, who can say they never checked a restaurant’s ratings before ...

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Please don’t de-humanise customer service

"I fully appreciate that consumer-facing businesses are trying to cut costs, but you cannot afford to do that at the expense of the custome...

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