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MARTIN NEWMAN
The Consumer Champion

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Recent customer experiences

Needed a replacement Oven. Organised quickly and efficiently 2 guys came ex...

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I had to return a electrical item 8 months after buying it as it became fau...

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Went in argos at merry Hill center and a young girl name of Louise came u...

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It was Chelsea Gamers,the console arrived on time within 24 hrs of ordering...

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Fast delivery, hassle free and came well packaged. Items in immaculate cond...

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I had an appointment with Judith for a bra fitting at Marks and Spencer in ...

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Stumbled upon the nicest cashier who made sure the glasses I had selected w...

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As always excellent service. The lady on the till was helpful as usual and ...

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Needed help from staff and they were available and helpful

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We were greeted by Johnny Murphy who ascertained what type of mattress woul...

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i like visiting Target than anyhing else because they have almost everythin...

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I forgot my bank card to pay for my shopping and the lovely guy that was o...

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Tower of London

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Was afraid I may not have ordered the right dosage for my cat's flea treatm...

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A lovely man named Keith at the Swindon Dorcan morrisons store really helpe...

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I had a flat tyre so I had to get a new one. I couldn't buy it online at th...

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Bought an iPad holder and was really impressed with the product, the price,...

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When visiting the store to make a complaint, I spoke to a young man named L...

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Item did not arrive, Amazon provided refund request. Funds back in account ...

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Driver didn't even attempt to ring my door & then after speaking to the dpd...

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Bolton Shopping Park Argos 14.11.2020 a young women was very kind, approach...

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Had a flight cancelled but was refunded within 5 days.

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Visited today by Sanj and Annemarie for an eye test. I would just like to s...

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TK Maxx Purley Way's staff is the nicest staff you can find! They are alway...

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We ordered a new bathroom and kitchen from the Warrington store, we were se...

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I bought a product on their marketplace and thought it was poor quality so ...

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Good service, their assistants are extremely helpful and we found all we we...

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Dunelm is the first store I have visited during covid that wipes down surfa...

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We had to have our Cocker Spaniel put to sleep last week. We’ve been usin...

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Delivery man was so lovely “robin” nandos Springfield quay.

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I was trying to obtain a refund from A hotel Chain in the UK but they would...

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I went for training and as part of my daily reflection, I needed a quite sp...

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They were very helpful.

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The staff in Morrison's, Letchworth are working so hard to keep everybody s...

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After a rocky start in December, I can safely say that DPD have never faile...

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In 2011 I was referred by my GP to an ear, nose and throat specialist, Prof...

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We placed an order with yourselves on the 22/10/2022 for the Belgravia ...

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Having regularly used ASDA for over 5 years I was recently the victim of a ...

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The delivery driver knocked on the door by the Time I got to the door about...

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Amazon delivery person put 2 parcels in my Recycle bin that was out awaitin...

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1st September went into Morissons in Morley.I picked up a punnet of strawbe...

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I purchased 2 cards of 12 x 2nd class stamps only to be informed by the pos...

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myself and colleagues poped into Berwickhills Morrisons Middlesbrough to bu...

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Taking £7.99 monthly

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When you create an account you tell the app which delivery times suit you b...

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Been waiting 4 months for a refund and they just keep giving me excuses

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Taking money out illegally and rang help line twice and still nothing and s...

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I was stood in the cue at the checkout when the till operator bellowed at m...

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Purchased a pack of lamb chops - three looked good, but when we unpacked th...

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Purchased settee, chair and footstool 2/7/22 delivered faulty. poorly fitte...

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Staff being unfair and vindictive to someone they said they didn’t like

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If the store at Morrisons East Kilbride (Lyndsayfield) opens at 7am, why wa...

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You charged me over 7 pound to ring u up

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3 weeks in a row I have visited the Berwick Hills store in Middlesbrough. O...

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I bought a 4 pack of pork pies and 2 of them were vegetarian, just pastry n...

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Whilst prices are going up everywhere i feel Morrisons are really using it ...

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The cafe tables were not cleared at all in 40mins. At Bodmin.

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Internet keeps turning off and on

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Hi All, I just wanted to share an incident that happened tonight in Morriso...

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Waiting for a delivery that says it’s been delivered..it’s a complete d...

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Willow and wolf

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Your new my Morrisons is rubbish, I am considering going back to sainsburys...

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Not working it is faulty

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Waited over an hour for breakfast. Staff were completely incompetent to dea...

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I asked a lady in the kitchen how you do you know your order number she abr...

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I went to Morrisons supermarket in redditch to buy a made up pizza at 8 in ...

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I went to Morrisons today recommended by a friend for there wine store, I t...

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I ordered a brand new laptop and when I opened the box after it was deliver...

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Hi, I printed coupons in black and white which I got from the 'supporther'...

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I purchased a secondhand phone from a seller on their site. It stopped work...

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I was at the self service check out, I had scanned everything through and w...

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Bacon that i bought was well within the sell by date when i opened the pack...

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"What an excellent service! I contacted CSA yesterday with an issue I had with Argos. Today I had a call from Argos HO and reserved my issue within minutes even though Shop Staff, Online Chat, FB communication said there was nothing they could do!"

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"Very helpful, problem was finally resolved one day after my post went live, despite multiple previous calls from me to the company with no results. Thank you"

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Companies Improving their Service

In an effort to help vaccinate the UK, Uber offers discount on rides to or from vaccination centres.

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Asda gives 7,000 laptops to help school tackle digital exclusion.

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Selfridges introduces "Resellfridges": a shopping initiative where customers can buy pre-loved, Selfridges-curated pieces.

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Recent Posts

How to save money on food, essentials and bills

After being hit by a pandemic , we are now facing more distressing times that, for some of us, will force us to choose between eating or heating ....

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How to save money on energy and food bills

Sadly, and given the recent events in terms of energy prices and food bills increase , many families will find themselves in a difficult situation...

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Holidays, travel and refunds during COVID 19: our FAQ

Updated 30/11/2021 We've been through nearly two stressful years, so it is only right to relax and have some holidays ! However, what if not...

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