Deka has launched five environmental, social and governance (ESG) ETFs as part of a climate change suite.
MARTIN NEWMAN
The Consumer Champion
What do you want to do?
Recent Compliments
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A compliment about:
Tesco
Tesco
When visiting the store to make a complaint, I spoke to a young man named L...
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A compliment about:
Amazon
Amazon
Item did not arrive, Amazon provided refund request. Funds back in account ...
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A compliment about:
DPD
DPD
Driver didn't even attempt to ring my door & then after speaking to the dpd...
A compliment about:
Argos
Argos
Bolton Shopping Park Argos 14.11.2020 a young women was very kind, approach...
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A compliment about:
British Airways
British Airways
Had a flight cancelled but was refunded within 5 days.
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A compliment about:
Specsavers
Specsavers
Visited today by Sanj and Annemarie for an eye test. I would just like to s...
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A compliment about:
TK Maxx
TK Maxx
TK Maxx Purley Way's staff is the nicest staff you can find! They are alway...
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A compliment about:
B&Q
B&Q
We ordered a new bathroom and kitchen from the Warrington store, we were se...
A compliment about:
Amazon
Amazon
I bought a product on their marketplace and thought it was poor quality so ...
A compliment about:
B&Q
B&Q
Good service, their assistants are extremely helpful and we found all we we...
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A compliment about:
Dunelm Group
Dunelm Group
Dunelm is the first store I have visited during covid that wipes down surfa...
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A compliment about:
Vets4Pets
Vets4Pets
We had to have our Cocker Spaniel put to sleep last week. We’ve been usin...
A compliment about:
Nandos
Nandos
Delivery man was so lovely “robin” nandos Springfield quay.
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A compliment about:
Travelodge
Travelodge
I was trying to obtain a refund from A hotel Chain in the UK but they would...
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A compliment about:
Burnley Football Club Suites
Burnley Football Club Suites
I went for training and as part of my daily reflection, I needed a quite sp...
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A compliment about:
Morrisons
Morrisons
The staff in Morrison's, Letchworth are working so hard to keep everybody s...
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A compliment about:
DPD
DPD
After a rocky start in December, I can safely say that DPD have never faile...
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A compliment about:
NHS
NHS
In 2011 I was referred by my GP to an ear, nose and throat specialist, Prof...
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A compliment about:
Curzon Cinema
Curzon Cinema
Every time we visit the Curzon, we get friendly, efficient and personalised...
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A compliment about:
Royal Sussex County Hospital
Royal Sussex County Hospital
great friendly staff always smiling ,even when dealing with very difficult ...
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A compliment about:
Screwfix
Screwfix
I wasn't sure what I was after but the team helped me find the product and ...
A compliment about:
Lister Hospital
Lister Hospital
I had a steroid injection in my back a week ago and the consultant who carr...
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A compliment about:
Amazon
Amazon
i received fast service product arrived fast and in perfect condition
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A compliment about:
Kwik Fit
Kwik Fit
Had to buy a new battery for my wife's car and went online to check the pri...
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A compliment about:
Govia Thameslink Railway
Govia Thameslink Railway
Great journey on the Gatwick Express, Victoria to Brighton in just 55 mins....
A compliment about:
Lisa Angel
Lisa Angel
I purchased a necklace and wanted it to be personalised with my partners na...
A compliment about:
Amazon
Amazon
I needed to ask for a refund for a product that didn't work. They actioned ...
A compliment about:
Bulb
Bulb
Moved to Bulb on price initially however their customer service (by person ...
A compliment about:
Santander
Santander
When opening my all in one credit card account I asked for a balance transf...
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A compliment about:
Saltspin
Saltspin
I ordered a pair of jeans from Saltspin online. When they arrived there was...
A compliment about:
Dyson
Dyson
Had a problem with my Dyson V10 and phoned the call centre. The advisor (a ...
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A compliment about:
B&Q
B&Q
Ordered a tap yesterday and it arrived this morning brilliant service
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A compliment about:
Waitrose
Waitrose
They always go above and beyond with their customer service. Nothing is too...
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A compliment about:
Curzon Cinema
Curzon Cinema
We had a aggressive viewer in the auditorium, who in the end had to be drag...
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A compliment about:
Crosswater
Crosswater
I spoke with one of there technical team James Devitt and is went out of hi...
Recent Complaints
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A complaint about:
Currys PC World
Currys PC World
I bought an undercounter freezer for my friend and when I checked the email...
A complaint about:
Amazon
Amazon
Ordered an item from the Amazon website and they sent the wrong item to me ...
A complaint about:
Asda
Asda
I’ve tried emailing and even tried resolver but had no response from eith...
A complaint about:
TUI
TUI
Delayed flight for 23 hours, they issued a cheque but I couldn’t bank it....
A complaint about:
TUI
TUI
Holiday booked January 2020 for July 2020 but amended until July 2021 due t...
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A complaint about:
Easyjet
Easyjet
Waiting for refunds worth about GBP4000 for 10 months
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A complaint about:
Royal Mail
Royal Mail
contents of envelope missing, it arrived empty and partially opened as if s...
A complaint about:
Virgin Media
Virgin Media
Wasting 40 minutes they didn’t helped at all ,
Asking my address and pho...
A complaint about:
Yodel
Yodel
they lost my packages, then lied to me, then kept hanging up on me
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A complaint about:
Currys PC World
Currys PC World
Bought currys essentials hob in January 2020. Hob stopped working Christma...
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A complaint about:
Lovelywholesale
Lovelywholesale
I ordered a track suit on 23/11/2020 after 17 e-mails I managed to get a tr...
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A complaint about:
Just Eat
Just Eat
Order number: 1067875296.
On Sunday 15th November 2020 at approximately 15...
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A complaint about:
River Island
River Island
i placed my first ever order with river island. However order never arrived...
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A complaint about:
River Island
River Island
i placed an order with river island. However the order never arrived. i cal...
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A complaint about:
Foot Locker
Foot Locker
I purchased some trainers about 8 weeks ago and returned them through their...
A complaint about:
NCF Living (Birmingham)
NCF Living (Birmingham)
Ordered a Dining table, chairs and bench on 24th Oct was told 5-8 weeks del...
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A complaint about:
Just Eat
Just Eat
Ordered some food and never been delivered. Asked for a refund and they sta...
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A complaint about:
NCF Living (Birmingham)
NCF Living (Birmingham)
We have paid a deposit on a sofa but cannot get in touch with this company ...
A complaint about:
I Saw It First
I Saw It First
My parcel was due in November , they said they will contact you but I want ...
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A complaint about:
Facebook
I bought a Sky Q box of market place and didn’t need it so I advertised i...
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A complaint about:
Hermes
Hermes
I sent two parcels to my daughter, which contained her Christmas presents a...
A complaint about:
Argos
Argos
ordered treadmill on 29/11 and booked delivery for 10/12. received several ...
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A complaint about:
JD Sports Fashion
JD Sports Fashion
I purchased a birthday present on the 21st of October 2020 it was suppose t...
A complaint about:
Asda
Asda
I am 74 yrs old with chronic asthma, I have been shielding through out the ...
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A complaint about:
Team Knowhow
Team Knowhow
On the 14th November 2020, one of your Know How delivery vehicles hit and d...
A complaint about:
Ryanair
Ryanair
Failure to provide me with a refund following the cancellation of my flight...
A complaint about:
Arsenal Football Club
Arsenal Football Club
After a call from Arsenal towards the end of last year I agreed to purchase...
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A complaint about:
Asda
Asda
I have Priority delivery because Im on the extremely clinically vulnerable ...
A complaint about:
Meadowhall
Meadowhall
I bought food from Mac Donald’s and was told to leave to eat my food I wa...
A complaint about:
Argos
Argos
Ordered a cooker from Argos and paid extra for installation and recycling, ...
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A complaint about:
Jetline Holidays
Jetline Holidays
Booked a hotel and cruise holiday...cancelled in July due to COVID. Set abo...
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A complaint about:
Jetline Cruise
Jetline Cruise
They cancelled our holiday. After numerous emails received part refund and ...
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A complaint about:
Argos
Argos
Ordered a Fridge Freezer from Argos, chose a delivery day of Tuesday 8th De...
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A complaint about:
Sainsbury (J)
Sainsbury (J)
The promotion Spin to win is not genuine. The website is difficult to acces...
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A complaint about:
Asda
Asda
Placed an online order for delivery on the 28/11/20. Due to the amount of i...
A Few Words From Our Users
Caitlin M:
"I think this is a good idea especially in terms of gathering a case and evidence in regards to a specific issue."
Matt G:
"Great site! It really gives you a voice."
Anne R:
"Great idea this. I especially like the compliment bit. I work in retail and it's not very often people will actually take the time to speak about good service. Always makes my day when someone does."
Jess R:
"Really like this idea. It's great to see the specific employee getting recognition for their great service."
Debs M:
"This would be a good service as many people don't like to complain or are afraid to."
James B:
"Highly recommend Customer Service Action. It's so frustrating dealing with customer service departments!"
Companies Improving their Service
The Birmingham 2022 Commonwealth Games will create 150 jobs, and is launching a new initiative designed to create more diversity in the broadcasting sector.
Italian denim brand Replay has just set new sustainability standards for the rest of the industry with a card-carrying sustainable stretch jean.
Recent Posts
How to spot fake reviews
Reviews are everywhere; this much we know. Reviews can be useful as they give us an insight into what we’re going to buy before we purchase ...
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How to spot fake websites
We’ve all been there - especially during lockdown ! You end up on this nice little website you see the trousers, dress, bag, phone, deals of...
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How to complain and compliment on our website
Reviews are getting more and more important in our daily lives – indeed, who can say they never checked a restaurant’s ratings before ...
Read More