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MARTIN NEWMAN
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Recent Compliments

Bolton Shopping Park Argos 14.11.2020 a young women was very kind, approach...

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Had a flight cancelled but was refunded within 5 days.

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Visited today by Sanj and Annemarie for an eye test. I would just like to s...

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TK Maxx Purley Way's staff is the nicest staff you can find! They are alway...

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We ordered a new bathroom and kitchen from the Warrington store, we were se...

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I bought a product on their marketplace and thought it was poor quality so ...

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Good service, their assistants are extremely helpful and we found all we we...

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Dunelm is the first store I have visited during covid that wipes down surfa...

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We had to have our Cocker Spaniel put to sleep last week. We’ve been usin...

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Delivery man was so lovely “robin” nandos Springfield quay.

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I was trying to obtain a refund from A hotel Chain in the UK but they would...

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I went for training and as part of my daily reflection, I needed a quite sp...

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They were very helpful.

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The staff in Morrison's, Letchworth are working so hard to keep everybody s...

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After a rocky start in December, I can safely say that DPD have never faile...

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In 2011 I was referred by my GP to an ear, nose and throat specialist, Prof...

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Every time we visit the Curzon, we get friendly, efficient and personalised...

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great friendly staff always smiling ,even when dealing with very difficult ...

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I wasn't sure what I was after but the team helped me find the product and ...

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I had a steroid injection in my back a week ago and the consultant who carr...

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i received fast service product arrived fast and in perfect condition

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Had to buy a new battery for my wife's car and went online to check the pri...

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Great journey on the Gatwick Express, Victoria to Brighton in just 55 mins....

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I purchased a necklace and wanted it to be personalised with my partners na...

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I needed to ask for a refund for a product that didn't work. They actioned ...

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Moved to Bulb on price initially however their customer service (by person ...

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When opening my all in one credit card account I asked for a balance transf...

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I ordered a pair of jeans from Saltspin online. When they arrived there was...

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Had a problem with my Dyson V10 and phoned the call centre. The advisor (a ...

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Ordered a tap yesterday and it arrived this morning brilliant service

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They always go above and beyond with their customer service. Nothing is too...

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We had a aggressive viewer in the auditorium, who in the end had to be drag...

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I spoke with one of there technical team James Devitt and is went out of hi...

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Fault error on Bosch oven, only had it 18 months but fantastic customer ser...

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Great library team

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Visited the Harlow branch & we were assisted by Sarah. My daughter had her ...

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Recent Complaints

Samsung WD80J6410AW washing machine. Purchased 26 Dec 17. Also purchased at...

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I am writing as I have unfortunately had an issue with an order I made with...

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Our iPad was sent in on September 23rd and written off due to a small crack...

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Parcel was left at wrong address again its not the first time was just thr...

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Purchased a laptop and the £5.99 service and care plan! Laptop has subsequ...

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Team Knowhow wrote off my 3 year old fridge freezer and promised an e-vouch...

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I have been charged for food I never even ordered and they are refusing to ...

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I bought a new cooker in February but it's stopped working, it's faulty and...

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I cancelled an order with ASDA on the 29th October, on the 31st they still ...

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Currys took our TV for repair three weeks ago and after several attempts to...

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Booking Reference: EWZ6N4T •Booker’s name: Mrs Vivian Bales •Reg...

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Sent a parcel via Hermes gave recipient tracking number 3 days later recipi...

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I purchased a know-how care plan for my TV. when it went wrong team-knowhow...

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Our flight was cancelled due to covid back in June we booked through love h...

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My 10 month old sofa’s electrics fail 12 days ago and they have fail to g...

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Signed Nigella book order still "processing" two weeks after the book's rel...

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I ordered and paid for a new fridge-freezer from Argos Online, on 21 Sept 2...

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We were due to have a cooker delivered and installed on the 4th November ab...

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Engineer left our house in a complete state after clearing our drains. It w...

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I bought an item that turned out to be faulty so I returned it instore and ...

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Been waiting for a refund for 15 pounds for over 3 weeks phoned them and ch...

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Purchased flights seats luggage and fast track couldn’t go on holiday due...

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I gave the man at the drive threw £20 and he disnt give me enough change w...

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Villa plus are not refunding customers, they said it would take 2 weeks for...

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I purchased an electric cooker and it blew up just after the 12 month warra...

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I have had money taken from my account for Amazon music and I don’t have ...

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My holiday was cancelled due to FCO restrictions announced on the 9th Septe...

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We booked a package holiday and this was cancelled by them due to current s...

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They owe me a voucher

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Still expecting my refund until this date. None of the relevant management...

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Broken washing machine under contract for years ! 29th August first phone c...

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Refusing to listen, oven is not working, I have a full care plan they keep ...

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Hi Emily, In July my dishwasher broke . First the call centre gave a wrong ...

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Had an email to say flight was disrupted on the morning of the flight... of...

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My laptop was sent to team Knowhow from the Currys that I bought it from, f...

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We booked a 4 night super break package holiday through a TUI retail shop A...

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A Few Words From Our Users

Caitlin M:

"I think this is a good idea especially in terms of gathering a case and evidence in regards to a specific issue."

Matt G:

"Great site! It really gives you a voice."

Anne R:

"Great idea this. I especially like the compliment bit. I work in retail and it's not very often people will actually take the time to speak about good service. Always makes my day when someone does."

Jess R:

"Really like this idea. It's great to see the specific employee getting recognition for their great service."

Debs M:

"This would be a good service as many people don't like to complain or are afraid to."

James B:

"Highly recommend Customer Service Action. It's so frustrating dealing with customer service departments!"

Companies Improving their Service

Deka has launched five environmental, social and governance (ESG) ETFs as part of a climate change suite.

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The Birmingham 2022 Commonwealth Games will create 150 jobs, and is launching a new initiative designed to create more diversity in the broadcasting sector.

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Italian denim brand Replay has just set new sustainability standards for the rest of the industry with a card-carrying sustainable stretch jean.

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Recent Posts

How to spot fake reviews

Reviews are everywhere; this much we know. Reviews can be useful as they give us an insight into what we’re going to buy before we purchase ...

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How to spot fake websites

We’ve all been there - especially during lockdown ! You end up on this nice little website you see the trousers, dress, bag, phone, deals of...

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How to complain and compliment on our website

Reviews are getting more and more important in our daily lives – indeed, who can say they never checked a restaurant’s ratings before ...

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