Kindly shared by S. goldstraw
What happened
I placed an order last Wednesday 18th November and the delivery date was 20th November, it still Hasn’t been delivered. I havnt received any updates by email on my delivery.
What I wish had happened
I would have liked my order that I have payed for to have been delivered when it said it would. Not evan an email to say it’s running late. Nothing.
Where this happened
On the Internet
Moonpig Customers
Most talked about by Moonpig customers
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Low
How this makes Moonpig customers feel
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Low
43% Delivery
Feelings:
Furious
Annoyed
Frustrated
Disappointed
Let down
29% Inconvenienced
Feelings:
Furious
Annoyed
Frustrated
14% Financial Loss
Feelings:
Furious
Annoyed
Frustrated
14% Embarrassment
Feelings:
Furious
Cards & Stationary Customers
Most talked about by Cards & Stationary customers
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Low
How this makes Cards & Stationary customers feel
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Low
31% Inconvenienced
Feelings:
Disappointed
Frustrated
Annoyed
Furious
Other
Unsatisfied
Insecure
Unhappy
Let down
25% Delivery
Feelings:
Furious
Disappointed
Let down
Frustrated
Annoyed
19% Financial Loss
Feelings:
Annoyed
Disappointed
Frustrated
Unhappy
Furious
Let down
6% Embarrassment
Feelings:
Furious
6% Quality of product
Feelings:
Annoyed
Disappointed
Unhappy
6% Rudeness
Feelings:
Other
Unsatisfied
Insecure
6% Other
Feelings:
Unsatisfied
Other
Insecure
Least positive experiences about Cards & Stationary companies
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