Amazon

Recent great
experiences :)

No great experiences publicly shared. Be the first.

Recent not so great
experiences :(

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Amazon Customers

Most talked about by Amazon customers

High
Low

How this makes Amazon customers feel

High
Low
50% Quality of product
Feelings:

Annoyed

Frustrated

Displeased

50% Other
Feelings:

Annoyed

Disappointed

Displeased

Bookshop Customers

Most talked about by Bookshop customers

High
Low

How this makes Bookshop customers feel

High
Low
20% Customer Service
Feelings:

Frustrated

Disappointed

Annoyed

20% Communication
Feelings:

Frustrated

Disappointed

Annoyed

20% Delay
Feelings:

Frustrated

Disappointed

Annoyed

20% Quality of product
Feelings:

Annoyed

Frustrated

Displeased

20% Other
Feelings:

Annoyed

Disappointed

Displeased

Most positive experiences about Bookshop companies

High
Low
  1. Amazon
  2. Waterstones

Least positive experiences about Bookshop companies

High
Low
No great experiences publicly shared. Be the first.
No not so great experiences publicly shared. Be the first.
No great experiences publicly shared. Be the first.