AA

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AA Customers

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Automotive Customers

Most talked about by Automotive customers

High
Low

How this makes Automotive customers feel

High
Low
25% Financial Loss
Feelings:

Annoyed

Offended

Let down

25% Quality of product
Feelings:

Annoyed

Offended

Let down

25% Expectations Exceeded
Feelings:

Grateful

25% Service
Feelings:

Grateful

Happy

Most positive experiences about Automotive companies

High
Low
  1. NetworkQ

Least positive experiences about Automotive companies

High
Low
  1. Kwik Fit
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