Kwik Fit

Recent great
experiences :)

  • R Had to buy a new battery for my wife's car and went online to check the price and order. As the nearest branch is literally around the corner, went straight to the branch to buy, only to discover that...
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  • I had a flat tyre so I had to get a new one. I couldn't buy it online at the cheaper price because I was stuck and needed a tyre immediately. I had to pay for a premium tyre as it was the only tyre th...
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Kwik Fit Customers

Most talked about by Kwik Fit customers

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How this makes Kwik Fit customers feel

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50% Expectations Exceeded
Feelings:

Grateful

50% Service
Feelings:

Grateful

Happy

Automotive Customers

Most talked about by Automotive customers

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How this makes Automotive customers feel

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25% Financial Loss
Feelings:

Annoyed

Offended

Let down

25% Quality of product
Feelings:

Annoyed

Offended

Let down

25% Expectations Exceeded
Feelings:

Grateful

25% Service
Feelings:

Grateful

Happy

Most positive experiences about Automotive companies

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  1. NetworkQ

Least positive experiences about Automotive companies

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  1. Kwik Fit
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R

R White - Status: Approved

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What happened

Had to buy a new battery for my wife's car and went online to check the price and order. As the nearest branch is literally around the corner, went straight to the branch to buy, only to discover that the price 'in-branch' is £20 more than online! I mentioned this to the manager and he explained th...

The impact it had

It basically saved me from fitting a battery that would have taken me half an hour & he did it in 10 minutes.

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S Gardiner - Status: Approved

What happened

I had a flat tyre so I had to get a new one. I couldn't buy it online at the cheaper price because I was stuck and needed a tyre immediately. I had to pay for a premium tyre as it was the only tyre they had to fit my vehicle. I emailed them and explained what had happened and they refunded me the di...

The impact it had

It made my day.

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