Arsenal Football Club

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  • After a call from Arsenal towards the end of last year I agreed to purchase 2 x Avenell Club season tickets (I previously had them but didn't renew a couple of years ago) In February this year I was a...
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33% Returns
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33% Other
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33% Delay
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Football Club Customers

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How this makes Football Club customers feel

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33% Returns
Feelings:

Annoyed

Frustrated

Let down

33% Other
Feelings:

Annoyed

Frustrated

Let down

33% Delay
Feelings:

Annoyed

Frustrated

Let down

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A Goodchild - Status: Approved

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What happened

After a call from Arsenal towards the end of last year I agreed to purchase 2 x Avenell Club season tickets (I previously had them but didn't renew a couple of years ago) In February this year I was asked to pay a 25% deposit to secure, which I did. However due to Covid, spectator football has not ...

What I wish had happened

For Arsenal to have responded quickly and offered an immediate refund in full, instead of ignoring emails and being so negative and unhelpful.

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