Blacks

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  • I ordered some hiking boots from Blacks and arranged click and collect from JD Sports on Oxford Street but when I went to collect they weren't there. JD Sports contacted Blacks with no avail. I haven...

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33% Delivery
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Disappointed

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33% Delay
Feelings:

Annoyed

Disappointed

Let down

33% Inconvenienced
Feelings:

Annoyed

Disappointed

Let down

Sports Retailer Customers

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How this makes Sports Retailer customers feel

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33% Delivery
Feelings:

Annoyed

Disappointed

Let down

33% Delay
Feelings:

Annoyed

Disappointed

Let down

33% Inconvenienced
Feelings:

Annoyed

Disappointed

Let down

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T Hogg - Status: Approved

What happened

I ordered some hiking boots from Blacks and arranged click and collect from JD Sports on Oxford Street but when I went to collect they weren't there. JD Sports contacted Blacks with no avail. I haven't heard what has happened to my order.

What I wish had happened

That my order was there when I went to collect it.

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