Kindly shared by Anonymous
What happened
they lost my packages, then lied to me, then kept hanging up on me
What I wish had happened
they told me my parcels were delivered, but when i informed them that they were wrong they basically called me a liar. this went on for several days, and they still did not update me on what the driver or depot had said. eventually some stranger turned up at my door with my parcels saying he lived quite a bit from me and had found my parcels in his garden buried in snow and took it upon himself to deliver them to me. when i told yodel they told me that they had opened an investigation a few minutes previously( for a complaint i had lodged 3 days prior) and had found the parcels and would deliver them to me today. several times i tried to explain to them that i have the parcels now, only to still be ignored. i brought up the idea of a small goodwill gesture from them to me for all the hassle and stress i had suffered. the response was to hang up on me. this process was repeated several times over the next few hours.anything i go to order online in the future i shall be asking who will deliver it, and if the answer is yodel then i will simply buy it somewhere else. they are the rudest, unprofessional, incompetent company i have dealt with in many years
Where this happened
On the Internet
Yodel Customers
Most talked about by Yodel customers
How this makes Yodel customers feel
Frustrated
Furious
Anxious
Disappointed
Annoyed
Unhappy
Offended
Frustrated
Annoyed
Disappointed
Furious
Unhappy
Anxious
Offended
Disgusted
Disappointed
Anxious
Frustrated
Offended
Furious
Annoyed
Unhappy
Disappointed
Furious
Anxious
Frustrated
Frustrated
Annoyed
Disgusted
Unhappy
Disgusted
Frustrated
Annoyed
Disappointed
Annoyed
Unhappy
Delivery Service Customers
Most talked about by Delivery Service customers
How this makes Delivery Service customers feel
Frustrated
Annoyed
Furious
Disappointed
Let down
Disgusted
Unsatisfied
Unhappy
Anxious
Sad
Confused
Miffed
Saddened
Other
Offended
Frustrated
Annoyed
Furious
Disappointed
Let down
Disgusted
Unsatisfied
Unhappy
Anxious
Sad
Displeased
Saddened
Other
Confused
Offended
Frustrated
Furious
Annoyed
Disappointed
Disgusted
Let down
Unsatisfied
Anxious
Unhappy
Surprised
Sad
Annoyed
Frustrated
Furious
Let down
Disappointed
Disgusted
Anxious
Miffed
Displeased
Confused
Other
Unsatisfied
Frustrated
Annoyed
Disappointed
Furious
Unsatisfied
Let down
Disgusted
Unhappy
Saddened
Furious
Frustrated
Annoyed
Disappointed
Disgusted
Let down
Anxious
Miffed
Confused
Unsatisfied
Offended
Unhappy
Disgusted
Furious
Frustrated
Disappointed
Let down
Unhappy
Annoyed
Sad
Frustrated
Annoyed
Let down
Furious
Disappointed
Unhappy
Unsatisfied
Anxious
Annoyed
Furious
Frustrated
Disappointed
Disgusted
Surprised
Unhappy
Annoyed
Frustrated
Furious
Displeased
Unsatisfied
Disappointed
Unhappy
Grateful
Happy
Satisfied
Pleased
Delighted
Special
Furious
Annoyed
Let down
Frustrated
Disappointed
Unsatisfied
Let down
Furious
Disgusted
Annoyed
Frustrated
Satisfied
Delighted
Grateful
Happy
Special
Delighted
Grateful
Satisfied