A complaint about Pizza Hut

Status: Approved

#Qualityofproduct #Inconvenienced #Other  Anxious Scared Let down 

Kindly shared by P. Andreani

What happened

I ordered a gluten-free pizza and my boyfriend order a "normal" one. The pizza I received was definitely gluten-free, but I fear there may have been cross-contamination as, the day after, I was not feeling well at all. I have a gluten intolerance, not to the point where I'm celiac, but this bothered me for a few days after...

What I wish had happened

They need to be careful and make sure food does not get cross-contaminated or people could die

Where this happened

On the Internet - https://www.pizzahut.co.uk/

Pizza Hut Customers

Most talked about by Pizza Hut customers

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How this makes Pizza Hut customers feel

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33% Quality of product
Feelings:

Anxious

Scared

Let down

33% Inconvenienced
Feelings:

Anxious

Scared

Let down

33% Other
Feelings:

Anxious

Scared

Let down

Restaurants Customers

Most talked about by Restaurants customers

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How this makes Restaurants customers feel

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22% Quality of product
Feelings:

Anxious

Scared

Let down

Annoyed

Furious

Disgusted

22% Inconvenienced
Feelings:

Annoyed

Frustrated

Sad

Anxious

Scared

Let down

11% Financial Loss
Feelings:

Annoyed

Furious

Disgusted

11% Rudeness
Feelings:

Annoyed

Furious

Disgusted

11% Customer Service
Feelings:

Annoyed

Frustrated

Sad

11% Delay
Feelings:

Frustrated

Sad

Annoyed

11% Other
Feelings:

Anxious

Scared

Let down

Most complained about Restaurants companies

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  1. Just Eat
  2. Cafe Rouge
  3. Pizza Hut

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