A customer experience about Three by Anonymous

Kindly shared by Anonymous

Click to share your customer experience!

What happened

Last bill was charge in may £ 147.47 monthley bill is £ 22

What I wish had happened

May bill was £ 147.47

Where this happened

On the phone

Three Customers

Most talked about by Three customers

High

Low

How this makes Three customers feel

High

Low

30% Customer Service

Feelings:

Furious

Annoyed

Frustrated

Disgusted

Anxious

20% Financial Loss

Feelings:

Furious

Annoyed

Frustrated

Anxious

10% Inconvenienced

Feelings:

Frustrated

Annoyed

Furious

10% Communication

Feelings:

Furious

Annoyed

Anxious

10% Other

Feelings:

Let down

10% Rudeness

Feelings:

Disgusted

Frustrated

Furious

10% Delay

Feelings:

Furious

Frustrated

Disgusted

Telecom Customers

Most talked about by Telecom customers

High

Low

How this makes Telecom customers feel

High

Low

28% Customer Service

Feelings:

Frustrated

Annoyed

Furious

Disgusted

Let down

Disappointed

Unsatisfied

Offended

Unhappy

Anxious

Displeased

19% Inconvenienced

Feelings:

Frustrated

Annoyed

Furious

Let down

Disgusted

Unhappy

Unsatisfied

Disappointed

Miffed

14% Communication

Feelings:

Frustrated

Let down

Furious

Disgusted

Annoyed

Disappointed

Displeased

Unsatisfied

Anxious

Offended

11% Financial Loss

Feelings:

Frustrated

Annoyed

Furious

Disappointed

Anxious

Miffed

Disgusted

Let down

Unhappy

6% Quality of product

Feelings:

Annoyed

Frustrated

Unsatisfied

Disappointed

Displeased

Let down

Offended

5% Delay

Feelings:

Frustrated

Let down

Furious

Disgusted

Unsatisfied

Annoyed

Disappointed

5% Fraud

Feelings:

Frustrated

Annoyed

Furious

Unhappy

Offended

3% Other

Feelings:

Let down

Frustrated

Annoyed

3% Returns

Feelings:

Annoyed

Let down

Frustrated

Disappointed

3% Rudeness

Feelings:

Frustrated

Unhappy

Annoyed

Furious

Disgusted

2% Discrimination

Feelings:

Annoyed

Disappointed

Disgusted

2% Embarrassment

Feelings:

Disappointed

Disgusted

Most positive experiences about Telecom companies

High

Low

Least positive experiences about Telecom companies

High

Low

No great experiences publicly shared. Be the first.

View the industry page