A customer experience about Argos

Status: Approved

#Other  Furious 

Kindly shared by G. cooper

What happened

I got a new candy washer dryer from Argos back in May this year. It makes a grinding noise when drying the clothes so I got it exchanged for same model now the new model is not drying the clothes. Plus Argos left the other washer dryer in my property I’m awaiting for it to be collected. Now I want a refund. ASAP

What I wish had happened

Full refund and Argos to collect both washer dryer s

Where this happened

On the Internet

Argos Customers

Most talked about by Argos customers

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How this makes Argos customers feel

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28% Customer Service
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15% Quality of product
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13% Financial Loss
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8% Inconvenienced
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7% Communication
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Offended

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7% Returns
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6% Delivery
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4% Delay
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3% Fraud
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2% Rudeness
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Furious

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2% Injury
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1% Other
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Furious

Disgusted

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1% Embarrassment
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Furious

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1% Service
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Special

Grateful

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Overjoyed

1% Communication
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Overjoyed

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1% Expectations Exceeded
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Homeware Customers

Most talked about by Homeware customers

High
Low

How this makes Homeware customers feel

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26% Customer Service
Feelings:

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14% Quality of product
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12% Financial Loss
Feelings:

Frustrated

Disappointed

Annoyed

Let down

Furious

Disgusted

Unsatisfied

Anxious

Unhappy

Miffed

Displeased

Confused

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Uneasy

8% Communication
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Disappointed

Annoyed

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Let down

Furious

Anxious

Offended

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Unhappy

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7% Inconvenienced
Feelings:

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Furious

Anxious

Sad

Disgusted

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Unsatisfied

Displeased

Uneasy

7% Delivery
Feelings:

Annoyed

Let down

Frustrated

Furious

Anxious

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Offended

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6% Returns
Feelings:

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Disgusted

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Furious

Unsatisfied

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Surprised

4% Delay
Feelings:

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Annoyed

Disappointed

Sad

Anxious

Scared

Unhappy

Confused

3% Fraud
Feelings:

Frustrated

Furious

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Anxious

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Annoyed

3% Rudeness
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Furious

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Unsatisfied

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3% Service
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Special

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Happy

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2% Injury
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2% Communication
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Satisfied

Happy

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1% Other
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Furious

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1% Embarrassment
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Furious

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1% Expectations Exceeded
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1% Other
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Satisfied

Happy

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1% Quality of product
Feelings:

Happy

Pleased

Satisfied

Most positive experiences about Homeware companies

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Least positive experiences about Homeware companies

High
Low
  1. Argos
  2. Dunelm Group
  3. Dreams