Sodastream

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Recent Complaints :(

  • I have signed up for their Gas plan. I paid on 3rd July (12 days ago) and in the last 6 days have chased up three times with email and tried to get through on their phone twice. My order is shown as...

Sodastream Customers

Most talked about by Sodastream customers

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How this makes Sodastream customers feel

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33% Rudeness
Feelings:

Furious

Disappointed

Let down

33% Delivery
Feelings:

Furious

Disappointed

Let down

33% Communication
Feelings:

Furious

Disappointed

Let down

Homeware Customers

Most talked about by Homeware customers

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How this makes Homeware customers feel

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25% Customer Service
Feelings:

Frustrated

Annoyed

Disappointed

Furious

Disgusted

Anxious

Let down

Offended

14% Communication
Feelings:

Furious

Disappointed

Let down

Frustrated

Annoyed

Anxious

Offended

Disgusted

11% Financial Loss
Feelings:

Frustrated

Disappointed

Disgusted

Annoyed

Furious

Let down

11% Quality of product
Feelings:

Anxious

Annoyed

Disappointed

Frustrated

Disgusted

Sad

Furious

7% Delivery
Feelings:

Let down

Annoyed

Offended

Furious

Disappointed

7% Delay
Feelings:

Let down

Sad

Annoyed

Frustrated

Disappointed

7% Inconvenienced
Feelings:

Let down

Sad

Furious

Frustrated

Disappointed

5% Returns
Feelings:

Anxious

Disappointed

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Furious

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Annoyed

2% Other
Feelings:

Furious

2% Fraud
Feelings:

Furious

Frustrated

Disgusted

2% Injury
Feelings:

Frustrated

Disappointed

Disgusted

2% Embarrassment
Feelings:

Furious

Let down

Frustrated

2% Service
Feelings:

Pleased

2% Rudeness
Feelings:

Furious

Disappointed

Let down

Most complained about Homeware companies

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  1. Argos
  2. Dreams
  3. Sodastream

Most complimented Homeware companies

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  1. Dunelm Group

M Lustman - Status: Approved

What happened

I have signed up for their Gas plan. I paid on 3rd July (12 days ago) and in the last 6 days have chased up three times with email and tried to get through on their phone twice. My order is shown as Fulfilled but there is no tracking information.

What I wish had happened

I would have liked transparency over when I can expect my gas canisters and also the courtesy of a reply to my numerous attempts to find out what is going on

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