Sodastream

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Recent Complaints :(

  • I have signed up for their Gas plan. I paid on 3rd July (12 days ago) and in the last 6 days have chased up three times with email and tried to get through on their phone twice. My order is shown as...

Sodastream Customers

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33% Rudeness
Feelings:

Furious

Disappointed

Let down

33% Delivery
Feelings:

Furious

Disappointed

Let down

33% Communication
Feelings:

Furious

Disappointed

Let down

Homeware Customers

Most talked about by Homeware customers

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How this makes Homeware customers feel

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26% Customer Service
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Furious

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Disgusted

Scared

Offended

11% Communication
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Furious

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Annoyed

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Offended

11% Quality of product
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10% Delivery
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Furious

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Scared

Offended

10% Financial Loss
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Furious

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8% Inconvenienced
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5% Delay
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5% Returns
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Furious

Anxious

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3% Rudeness
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Furious

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Anxious

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3% Fraud
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Furious

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2% Service
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Special

Pleased

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Inspired

1% Embarrassment
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Furious

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1% Other
Feelings:

Furious

1% Injury
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Frustrated

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Disgusted

Most complained about Homeware companies

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  1. Argos
  2. Dreams
  3. Sodastream

Most complimented Homeware companies

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  1. Argos
  2. Dunelm Group

M Lustman - Status: Approved

What happened

I have signed up for their Gas plan. I paid on 3rd July (12 days ago) and in the last 6 days have chased up three times with email and tried to get through on their phone twice. My order is shown as Fulfilled but there is no tracking information.

What I wish had happened

I would have liked transparency over when I can expect my gas canisters and also the courtesy of a reply to my numerous attempts to find out what is going on

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