Argos

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Recent Complaints :(

  • I ordered a case for my new phone, and an onscreen message said it should be available for collection at my local branch the next day, Saturday, from 9 a.m. I would receive a text when it was there. ...
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  • D I bought a hedge trimmer took it out of the box and tried it for length against the hedge but it was not long enough to reach the top of the hedge. I took it back to Argos Ellesmere port Sainsbury's a...
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  • My cooker packed up yesterday it’s less than 11 months old and all I have to cook on I spent most of yesterday ringing different departments held on got disconnected my mobile phone bill is noe way ...
    Read this complaint
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Argos Customers

Most talked about by Argos customers

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How this makes Argos customers feel

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28% Customer Service
Feelings:

Annoyed

Anxious

Disappointed

Furious

Disgusted

Frustrated

Let down

Offended

17% Financial Loss
Feelings:

Frustrated

Disappointed

Annoyed

Furious

Disgusted

11% Communication
Feelings:

Furious

Disgusted

Anxious

Let down

Offended

Annoyed

11% Quality of product
Feelings:

Anxious

Furious

Disgusted

Annoyed

Disappointed

6% Fraud
Feelings:

Furious

Frustrated

Disgusted

6% Returns
Feelings:

Annoyed

Anxious

Disappointed

6% Delivery
Feelings:

Let down

Offended

Annoyed

6% Delay
Feelings:

Let down

6% Inconvenienced
Feelings:

Let down

6% Other
Feelings:

Furious

Homeware Customers

Most talked about by Homeware customers

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Low

How this makes Homeware customers feel

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Low
24% Customer Service
Feelings:

Annoyed

Anxious

Disappointed

Furious

Disgusted

Frustrated

Let down

Offended

16% Communication
Feelings:

Furious

Let down

Annoyed

Disgusted

Anxious

Disappointed

Offended

12% Delivery
Feelings:

Let down

Annoyed

Offended

Furious

Disappointed

12% Financial Loss
Feelings:

Frustrated

Disappointed

Annoyed

Furious

Disgusted

8% Quality of product
Feelings:

Anxious

Furious

Disgusted

Annoyed

Disappointed

4% Fraud
Feelings:

Furious

Frustrated

Disgusted

4% Returns
Feelings:

Annoyed

Anxious

Disappointed

4% Service
Feelings:

Pleased

4% Rudeness
Feelings:

Disappointed

Let down

Furious

4% Delay
Feelings:

Let down

4% Inconvenienced
Feelings:

Let down

4% Other
Feelings:

Furious

Most complained about Homeware companies

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Low
  1. Argos
  2. Dreams
  3. Sodastream

Most complimented Homeware companies

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  1. Dunelm Group
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C Reffell - Status: Approved

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What happened

I ordered a case for my new phone, and an onscreen message said it should be available for collection at my local branch the next day, Saturday, from 9 a.m. I would receive a text when it was there. By 11 a.m. I hadn't received a text and went to the store to ask when it would arrive. "No idea" sai...

What I wish had happened

I would have liked the item I had ordered to arrive at the shop. I would like all the assistants in the Argos shop in Lewisham to know what the delivery routines are, without getting different answers depending on who you ask. When Argos cancelled my order I would have liked them to let me know. I ...

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D

D Hughes - Status: Approved

What happened

I bought a hedge trimmer took it out of the box and tried it for length against the hedge but it was not long enough to reach the top of the hedge. I took it back to Argos Ellesmere port Sainsbury's and the assistant took it out of the box and inspected it. She removed the blade guard which had neve...

What I wish had happened

As the article was unused I expected a refund

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S bell - Status: Approved

What happened

My cooker packed up yesterday it’s less than 11 months old and all I have to cook on I spent most of yesterday ringing different departments held on got disconnected my mobile phone bill is noe way over my price cap I’m a 73 year old lady with numerous health issues please can you help

What I wish had happened

To be able to speak to someone to get this cooker replaced or repaired so I can cook

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