Dunelm Group

Recent Complaints :(

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Recent Compliments :)

  • P Dunelm is the first store I have visited during covid that wipes down surfaces between customers. Well done Dunelm Airport retail park Coventry.

Dunelm Group Customers

Most talked about by Dunelm Group customers

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Low

How this makes Dunelm Group customers feel

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Low
100% Service
Feelings:

Pleased

Homeware Customers

Most talked about by Homeware customers

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Low

How this makes Homeware customers feel

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27% Customer Service
Feelings:

Annoyed

Disappointed

Let down

Offended

18% Communication
Feelings:

Annoyed

Offended

Let down

18% Delivery
Feelings:

Annoyed

Let down

Offended

9% Delay
Feelings:

Let down

9% Inconvenienced
Feelings:

Let down

9% Service
Feelings:

Pleased

9% Financial Loss
Feelings:

Disappointed

Annoyed

Most complained about Homeware companies

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Low
  1. Argos
  2. Dreams

Most complimented Homeware companies

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  1. Dunelm Group
No public complaints available. Be the first.
P

P Harper - Status: Approved

What happened

Dunelm is the first store I have visited during covid that wipes down surfaces between customers. Well done Dunelm Airport retail park Coventry.

The impact it had

I felt safe in a store for the first time since lockdown