A complaint about Sky

Status: Approved

#FinancialLoss #Fraud #Inconvenienced  Furious Annoyed Frustrated 

Kindly shared by Anonymous

What happened

WiFi is underperforming

What I wish had happened

That they make their WiFi preform to the standards it says in there websits

Where this happened

On the Internet

Sky Customers

Most talked about by Sky customers

High
Low

How this makes Sky customers feel

High
Low
30% Inconvenienced
Feelings:

Frustrated

Disgusted

Furious

Let down

Annoyed

30% Customer Service
Feelings:

Frustrated

Let down

Disgusted

Disappointed

Furious

20% Financial Loss
Feelings:

Frustrated

Furious

Annoyed

Disappointed

Let down

10% Fraud
Feelings:

Furious

Annoyed

Frustrated

10% Communication
Feelings:

Frustrated

Disgusted

Let down

Telecom Customers

Most talked about by Telecom customers

High
Low

How this makes Telecom customers feel

High
Low
29% Customer Service
Feelings:

Frustrated

Furious

Disgusted

Let down

Annoyed

Offended

Disappointed

Anxious

18% Inconvenienced
Feelings:

Furious

Frustrated

Let down

Disgusted

Annoyed

Disappointed

16% Communication
Feelings:

Frustrated

Furious

Let down

Annoyed

Disgusted

Offended

Anxious

13% Financial Loss
Feelings:

Annoyed

Furious

Frustrated

Disappointed

Anxious

Disgusted

Let down

5% Fraud
Feelings:

Furious

Frustrated

Offended

Annoyed

5% Quality of product
Feelings:

Annoyed

Frustrated

Offended

Disappointed

Let down

3% Other
Feelings:

Let down

3% Rudeness
Feelings:

Furious

Frustrated

Disgusted

3% Delay
Feelings:

Furious

Frustrated

Disgusted

3% Returns
Feelings:

Let down

Annoyed

Disappointed

3% Discrimination
Feelings:

Annoyed

Disappointed

Disgusted

Most complained about Telecom companies

High
Low
  1. Sky
  2. Three
  3. Virgin Media
  4. British Telecom

Most complimented Telecom companies

High
Low
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